Tax

Have a tax question? Ask a tax Expert

Ask an Expert,
Get an Answer ASAP!

I file my taxes via Turbo. it has been rejected 5 times

Customer Question
I file my taxes...

I file my taxes via Turbo. it has been rejected 5 times because it say's the birthday is ***** i selected the option that its correct. i have even talked to them and they said that the problem is with the IRS. I Tried them with no success. HELP

Accountant's Assistant: Are you using TurboTax online? Or software installed on your computer?

Online

Accountant's Assistant: Anything else you want the Accountant to know before I connect you?

I dont think so

Submitted: 24 days ago.Category: Tax
Show More
Show Less
Ask Your Own Tax Question
Answered in 2 minutes by:
5/30/2018
Tax Professional: Robin D., Senior Tax Advisor 4 replied 24 days ago
Robin D.
Robin D., Senior Tax Advisor 4
Category: Tax
Satisfied Customers: 18,057
Experience: 15years with H & R Block. Divisional leader, Instructor
Verified

Hello, I'm Robin. Welcome to JustAnswer. I'm reviewing your question now and typing up my reply. I'll post that in just a few moments.

Ask Your Own Tax Question
Customer reply replied 24 days ago
thank you
Tax Professional: Robin D., Senior Tax Advisor 4 replied 24 days ago

You should go ahead and mail your return. Your return will continue to get rejected until the mismatch is fixed at the SSA, which can take at 4–6 weeks or even longer. The IRS gets their information about birth dates from the SSA.

Your next step is to call the Social Security Administration (SSA) at 1-***-***-**** to verify that the SSA's records are correct. (The IRS gets their information from the SSA.)

Ask Your Own Tax Question
Customer reply replied 24 days ago
I thought this was supposed to be $5
Tax Professional: Robin D., Senior Tax Advisor 4 replied 24 days ago

That is a deposit. If you have any questions about billing you will need to speak with Customer Support.

Ask Your Own Tax Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tax professionalLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Robin D. Your Own Question
Robin D.
Robin D.
Robin D., Senior Tax Advisor 4
Category: Tax
Satisfied Customers: 18,057
18,057 Satisfied Customers
Experience: 15years with H & R Block. Divisional leader, Instructor

Robin D. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Wallstreet Esq.

Wallstreet Esq.

Tax Attorney

586 satisfied customers

10 years experience

Mark D

Mark D

Enrolled Agent

1,338 satisfied customers

MBA, EA, Specializing in Business and Individual Tax Returns and Issues

Richard

Richard

Tax Attorney

4,512 satisfied customers

29 years of experience as a tax, real estate, and business attorney.

PhillipsEsq.

PhillipsEsq.

Attorney-at-Law

59 satisfied customers

B.A., M.B.A, J.D.

Robin D.

Robin D.

Senior Tax Advisor 4

18,057 satisfied customers

15years with H & R Block. Divisional leader, Instructor

Megan C

Megan C

Certified Public Accountant (CPA)

8,655 satisfied customers

Licensed CPA, CFE, CMA, CGMA who teaches accounting courses at Master's Level

jgordosea

jgordosea

Enrolled Agent

2,885 satisfied customers

I've prepared all types of taxes since 1987.

< Previous | Next >

Related Tax Questions
Maryland personal property tax return. Is medical billing
Maryland personal property tax return. Is medical billing software (not canned software) personal property?… read more
Alexander Efros
Alexander Efros
Masters of Business Administration (MBA)
42 satisfied customers
I own a software development company and have developed a
I own a software development company and have developed a specific software product for a single customer during 2017 and got paid. This software is fairly innovative. Is my company entitled to take t… read more
Carter McBride
Carter McBride
LLM
1,152 satisfied customers
Mother of deceased-09292016: I am the administration do i
My name ***** *****, mother of deceased-09292016: I am the administration do i protest or just pay it ($1,453.71) … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,277 satisfied customers
I want a tax lawyer. I have a software business that has
I want a tax lawyer. I have a software business that has losses of $175,000. I would like to transfer the company to an location so I could take advantage of these losses. If not possible I want to se… read more
Dr Arthur Rubin
Dr Arthur Rubin
Doctoral Degree
24 satisfied customers
Is there an online software for filing a Canadian 5013t form
is there an online software for filing a Canadian 5013t form for a u.s. resident? … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,277 satisfied customers
My question is not a software question, it is a tax issue
My question is not a software question, it is a tax issue question. When filing this year's return, the purchase price of a rental property was inadvertently not included. Must I file an amended retur… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,047 satisfied customers
Trying to fill out a form 4562 in tax software for LLC and
trying to fill out a form 4562 in tax software for LLC and don't understand it … read more
LEV
LEV
Retired
Bachelor's Degree
14,896 satisfied customers
Now I'm doing my taxes with online software. When I enter
Barbara, Now I'm doing my taxes with online software. When I enter health insurance for the medical expenses on schedule A, do I enter the amount I actually paid out of pocket for premiums, or do I us… read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,277 satisfied customers
My question pertains to the actual software, in the past it
My question pertains to the actual software, in the past it allowed me to enter my State Inc Tax Return using the CD when I purchased the Deluxe software, but this year it is requiring me to actual pa… read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,277 satisfied customers
The tax software generated a sheet called ---NOL worksheet
The tax software generated a sheet called ---NOL worksheet File Copy Only, Do not Mail --- which is called form 1045 and under it it says schedule A-NOL. At the bottom, Line 25 it gives the same amoun… read more
James Daloisio
James Daloisio
Attorney
Doctoral Degree
358 satisfied customers
The tax return software I used last year sent me a copy of
The tax return software I used last year sent me a copy of my 2016 return so i could get the AGI...but in checking it closer after 2017 return was rejected, I find that the dollar amounts on 2016 and … read more
Mark Anderson
Mark Anderson
Attorney
Doctoral Degree
10 satisfied customers
We are doing our income tax using H&R Bolck software and it
We are doing our income tax using H&R Bolck software and it is saying we did not draw enough money from our retirement account. This is wrong according to our IRA Kingdom Trust IRA company. We need he… read more
ABC Accounting Group
ABC Accounting Group
Bachelor\u0027s Degree
842 satisfied customers
I am administrator of my cousin's estate. I'm seeking advice
I am administrator of my cousin's estate. I'm seeking advice on the requirements for filing her personal income tax and her estate income tax. The specifics are She had been living in her parents' hom… read more
LEV
LEV
Retired
Bachelor's Degree
14,896 satisfied customers
Estate Law. As administrator of my brother's estate (passed
Estate Law. As administrator of my brother's estate (passed 09/27/2017), I have completed his financial affairs Including his Federal and NY income tax return for 2017. Since he made no income after h… read more
keeperumiami
keeperumiami
Sr Financial & Tax Consultant
Bachelor\u0027s Degree
1 satisfied customers
My tax software is doing something different with the
My tax software is doing something different with the American Opportunity Credit. Have roughly 10k in tuition. Took out the same amount out of 529 plan. It's giving me the $2500 credit but including … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,277 satisfied customers
Questions regarding deductability of certain administrative
Questions regarding deductability of certain administrative epenses on line 15c of form 1041 … read more
PDtax
PDtax
Owner
Master\u0027s Degree
1 satisfied customers
How can I download Turbo Tax software I purchased from
How can I download Turbo Tax software I purchased from Intuit on Feb.1,2018, order #E519760410 … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,277 satisfied customers
Whats the best tax software to file personal and business
Whats the best tax software to file personal and business taxes. we started our firm last year and we have very few clients we would like to pay per tax file because we have about 30 clients only.What… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,047 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x