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I went to finalize my 2017 taxes and it told me they had…

Customer Question
I went to finalize...

I went to finalize my 2017 taxes and it told me they had been filed.....they have not....then it told me I had to file an amended return and mail.

Accountant's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Accountant's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web browser

Accountant's Assistant: What troubleshooting have you tried?

I am really stuck...dont know what to do....the computer says I've filed....but I have not and have received no notice of filing or IRS acceptance.

Accountant's Assistant: Anything else you want the Email Expert to know before I connect you?

What do you need?

Submitted: 18 days ago.Category: Tax
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Answered in 2 hours by:
4/3/2018
Tax Professional: ABC Accounting Group, Certified Public Accountant (CPA) replied 18 days ago
ABC Accounting Group
ABC Accounting Group, Certified Public Accountant (CPA)
Category: Tax
Satisfied Customers: 867
Experience: Business Consultant/Accounting Manager
Verified

Hi. Great Question. When did you file and via what software?

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