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Wallstreet Esq.
Wallstreet Esq., Tax Attorney
Category: Tax
Satisfied Customers: 586
Experience:  10 years experience
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Can't get 2017 1041 return to work. I have the 2016 return,

Customer Question

Can't get 2017 1041 return to work. I have the 2016 return, but it needs a Utah state return. The message is "Start new return - state taxes tab- download Utah- Close- Reopen- open original file. I've tried it, but still doesn't work.!
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Dell
JA: How long has this been going on with your computer? What have you tried so far?
Customer: Just the past day or two. Tried the "Start New Return-- State Taxes Tab -- etc.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No.
Submitted: 8 months ago.
Category: Tax
Customer: replied 8 months ago.
Waiting!
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 8 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Mark Anderson replied 8 months ago.

Have you tried uploading the state return again?

Expert:  Mark Anderson replied 8 months ago.

What software are you using? If you are using turbo tax you can contact their customer service line to get help.

Expert:  Mark Anderson replied 7 months ago.

If you used turbo tax, then you can contact them:

https://support.turbotax.intuit.com/contact/

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