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Can't e-file because system won't accept $0.00 for box 10,

Can't e-file because system...

Can't e-file because system won't accept $0.00 for box 10, dependent care benefits, on w-2. I have a dell 3000 series

Accountant's Assistant: What Operating System (OS) are you running on your 3000?

Don't know

Accountant's Assistant: What have you tried so far with your 3000? Have you installed any updates recently?

Yes

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Answered in 2 minutes by:
3/22/2018
Lev
Lev, Tax Advisor
Category: Tax
Satisfied Customers: 32,689
Experience: Taxes, Immigration, Labor Relations
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You will need to add form 2441 and report how the amount from W2 box 10 was used?

Let me know if you need any help.

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Barbara
Barbara, Enrolled Agent
Category: Tax
Satisfied Customers: 5,779
Experience: 20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
Verified

Different expert here - my name is ***** ***** I have a different answer.

Delete the $0.00 in Box 10.

TurboTax does NOT like zeroes.

If you imported your W-2, this is a common problem.

Please let me know if that works.

Thank you and best regards,

Barb

Barbara
Barbara, Enrolled Agent
Category: Tax
Satisfied Customers: 5,779
Experience: 20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
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Barbara and 87 other Tax Specialists are ready to help you
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Thank you for the positive rating of my answer. It is very much appreciated.

Have a great day!

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Customer reply replied 30 days ago
Thanks. Box 10 was not used. It is $ 0.00. It is correctly filled out.

Thank you for letting me know.

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Barbara
Barbara
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