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Turbotax said they had e-filed my return even though it

Customer Question
Turbotax said they had...

Turbotax said they had e-filed my return even though it wasn't complete. Did T-tax actually efile?

Accountant's Assistant: The Accountant will know how to help. Please tell me more, so we can help you best.

If my turbotax form has been e-filed it is in error because it was not complete

Accountant's Assistant: Is there anything else the Accountant should be aware of?

When I tried to make additions, was told I couldn't because it had been filed. Never received confirmation that it had or hadn't been filed.

Submitted: 4 months ago.Category: Tax
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Answered in 2 minutes by:
3/19/2018
Tax Professional: Barbara, Enrolled Agent replied 4 months ago
Barbara
Barbara, Enrolled Agent
Category: Tax
Satisfied Customers: 6,415
Experience: 20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
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Welcome to Just Answer. My name is ***** ***** I will be happy to assist you.

Your tax return would not have been efiled unless you clicked on the "Transmit" button.

When did TT say it was efiled?

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Customer reply replied 4 months ago
Probably about two weeks ago
Tax Professional: Barbara, Enrolled Agent replied 4 months ago

If your return was efiled through TT, you should have received two emails. The first one tells you your return has been TRANSMITTED to the IRS. The second email tells you your return was ACCEPTED OR REJECTED.

Can you get back into your tax return? Can you amend it?

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Customer reply replied 4 months ago
Please cancel my account. I can't afford you
Tax Professional: Barbara, Enrolled Agent replied 4 months ago

The offer of a phone call is system generated. You can ignore it, and we can continue here.

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Customer reply replied 4 months ago
I'm 93 and deaf. Phone is not an option. Please cancel my subscription.
Tax Professional: Barbara, Enrolled Agent replied 4 months ago

I will forward this to customer service on your behalf.

Thank you.

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Customer reply replied 4 months ago
Just cancel
Customer reply replied 4 months ago
Cancel
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