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I want to obtain copies of my 2016 federal and state income…

Customer Question
I want to obtain...

I want to obtain copies of my 2016 federal and state income tax returns.

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Why do need that info. HP Desktop-39-LV72R mode;-22-b016

Accountant's Assistant: How long has this been going on with your -39-LV72R? What have you tried so far?

The2016 tax returns were completed on another computer. I tried to request copies from my turbo tax account but can not access them to print them. I just need the filing pages for both the federal and state returns

Accountant's Assistant: What's the brand and model of your printer?

Why do you need to know that . it is an Epson Workforce-2630

Accountant's Assistant: How long has this been going on with your WorkForce?

The files I want to request from my turbo tax account are not available from the website page. please tell me how I can obtain them. there is no problem with my printer

Accountant's Assistant: When did you last update the Operating System (OS) on your model

I don't know. the PDF files on my account page won't open. can you provide that info, or tell me how to obtain it

Accountant's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, not that i know of

Submitted: 1 month ago.Category: Tax
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Answered in 33 minutes by:
3/14/2018
Tax Professional: Lane, JD, CFP, MBA, CRPS replied 1 month ago
Lane
Lane, JD, CFP, MBA, CRPS
Category: Tax
Satisfied Customers: 14,007
Experience: Law Degree, specialization in Tax Law and Corporate Law, CFP and MBA, Providing Financial & Tax advice since 1986
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Hi. My name’s Lane - Sorry for the bot -Real person here

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I hold a law degree, with concentration in Tax Law, Estate law & Corporate law, an MBA in finance, a BBA, and CFP & CRPS (Chartered Retirement Plans Specialist) designations, as well - I’ve been providing financial, Social Security/Medicare, estate, corporate, non-profit, and tax advice, since 1986.

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