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I began my 2016 tax return but did not complete it. I cannot…

Customer Question
I began my 2016...

I began my 2016 tax return but did not complete it. I cannot access it now

Accountant's Assistant: What exactly are you having trouble accessing?

My 2016 inomplete tax return

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp15 windows 8

Accountant's Assistant: How long has this been going on with your computer? What have you tried so far?

This is not the same computer I began the return with. the other computer was stolen. I was completing the return online

Accountant's Assistant: Anything else you want the Computer Expert to know before I connect you?

Why is it a computer issue when I was processing the return online?

Submitted: 1 month ago.Category: Tax
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Answered in 34 minutes by:
12/28/2017
Tax Professional: Barbara, Enrolled Agent replied 1 month ago
Barbara
Barbara, Enrolled Agent
Category: Tax
Satisfied Customers: 4,769
Experience: 20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
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Wallstreet Esq.
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Wallstreet Esq.

Wallstreet Esq.

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Mark D

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Richard

Tax Attorney

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29 years of experience as a tax, real estate, and business attorney.

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Robin D.

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15years with H & R Block. Divisional leader, Instructor

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