Tax

Have a tax question? Ask a tax Expert

Ask an Expert,
Get an Answer ASAP!

I began my 2016 tax return but did not complete it. I cannot…

Customer Question
I began my 2016...

I began my 2016 tax return but did not complete it. I cannot access it now

Accountant's Assistant: What exactly are you having trouble accessing?

My 2016 inomplete tax return

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp15 windows 8

Accountant's Assistant: How long has this been going on with your computer? What have you tried so far?

This is not the same computer I began the return with. the other computer was stolen. I was completing the return online

Accountant's Assistant: Anything else you want the Computer Expert to know before I connect you?

Why is it a computer issue when I was processing the return online?

Submitted: 3 months ago.Category: Tax
Show More
Show Less
Ask Your Own Tax Question
Answered in 34 minutes by:
12/28/2017
Tax Professional: Barbara, Enrolled Agent replied 3 months ago
Barbara
Barbara, Enrolled Agent
Category: Tax
Satisfied Customers: 5,787
Experience: 20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
Verified

Welcome to Just Answer. My name is ***** ***** I will be happy to assist you.

What tax software program are you using?

Ask Your Own Tax Question
Was this answer helpful?
Ask Wallstreet Esq. Your Own Question
Wallstreet Esq.
Wallstreet Esq.
Wallstreet Esq., Tax Attorney
Category: Tax
Satisfied Customers: 586
586 Satisfied Customers
Experience: 10 years experience

Wallstreet Esq. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Wallstreet Esq.

Wallstreet Esq.

Tax Attorney

586 satisfied customers

10 years experience

Mark D

Mark D

Enrolled Agent

1,338 satisfied customers

MBA, EA, Specializing in Business and Individual Tax Returns and Issues

Richard

Richard

Tax Attorney

4,451 satisfied customers

29 years of experience as a tax, real estate, and business attorney.

PhillipsEsq.

PhillipsEsq.

Attorney-at-Law

56 satisfied customers

B.A., M.B.A, J.D.

Robin D.

Robin D.

Senior Tax Advisor 4

15,124 satisfied customers

15years with H & R Block. Divisional leader, Instructor

Megan C

Megan C

Certified Public Accountant (CPA)

8,655 satisfied customers

Licensed CPA, CFE, CMA, CGMA who teaches accounting courses at Master's Level

jgordosea

jgordosea

Enrolled Agent

2,885 satisfied customers

I've prepared all types of taxes since 1987.

< Previous | Next >

Related Tax Questions
My question is not a software question, it is a tax issue
My question is not a software question, it is a tax issue question. When filing this year's return, the purchase price of a rental property was inadvertently not included. Must I file an amended retur… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
931 satisfied customers
I just filed a client's tax return for 2014. Tax return
I just filed a client's tax return for 2014. Tax return filing was due 4/15/2015...filed 4/17/2018. - just met the 3 year filing window. If I need to amend, is there a new window of time to do this?… read more
abci168
abci168
Principal
27 satisfied customers
Trying to fill out a form 4562 in tax software for LLC and
trying to fill out a form 4562 in tax software for LLC and don't understand it … read more
LEV
LEV
Retired
Bachelor's Degree
14,896 satisfied customers
I'm having issues filing with TurboTax. I'm using software
I'm using software installed on my computer because I am also filing 2016 at this time … read more
Barbara
Barbara
Enrolled Agent
5,787 satisfied customers
Now I'm doing my taxes with online software. When I enter
Barbara, Now I'm doing my taxes with online software. When I enter health insurance for the medical expenses on schedule A, do I enter the amount I actually paid out of pocket for premiums, or do I us… read more
Barbara
Barbara
Enrolled Agent
5,787 satisfied customers
My return indicates an error at State Taxes & Interest
My return indicates an error at State Taxes & Interest worksheet, indicating I have to fill in " 1.b.2" I can not do that because I haven't lived in any state other than FL during 2017. I don't know h… read more
Barbara
Barbara
Enrolled Agent
5,787 satisfied customers
My question pertains to the actual software, in the past it
My question pertains to the actual software, in the past it allowed me to enter my State Inc Tax Return using the CD when I purchased the Deluxe software, but this year it is requiring me to actual pa… read more
Barbara
Barbara
Enrolled Agent
5,787 satisfied customers
The tax software generated a sheet called ---NOL worksheet
The tax software generated a sheet called ---NOL worksheet File Copy Only, Do not Mail --- which is called form 1045 and under it it says schedule A-NOL. At the bottom, Line 25 it gives the same amoun… read more
James Daloisio
James Daloisio
Attorney
Doctoral Degree
156 satisfied customers
The tax return software I used last year sent me a copy of
The tax return software I used last year sent me a copy of my 2016 return so i could get the AGI...but in checking it closer after 2017 return was rejected, I find that the dollar amounts on 2016 and … read more
Mark Anderson
Mark Anderson
Attorney
Doctoral Degree
10 satisfied customers
We are doing our income tax using H&R Bolck software and it
We are doing our income tax using H&R Bolck software and it is saying we did not draw enough money from our retirement account. This is wrong according to our IRA Kingdom Trust IRA company. We need he… read more
ABC Accounting Group
ABC Accounting Group
Bachelor\u0027s Degree
828 satisfied customers
My tax software is doing something different with the
My tax software is doing something different with the American Opportunity Credit. Have roughly 10k in tuition. Took out the same amount out of 529 plan. It's giving me the $2500 credit but including … read more
Barbara
Barbara
Enrolled Agent
5,787 satisfied customers
I am using on-line H&R tax software and I, for the first
I am using on-line H&R tax software and I, for the first time, seem to be hitting AMT. There seems to be a very small % of people that have to pay AMT so I''m wondering if I am doing something wrong o… read more
emc011075
emc011075
Senior Tax Specialist
Bachelor's Degree
16 satisfied customers
How can I download Turbo Tax software I purchased from
How can I download Turbo Tax software I purchased from Intuit on Feb.1,2018, order #E519760410 … read more
Barbara
Barbara
Enrolled Agent
5,787 satisfied customers
I'm trying to efile my 1040 but the software is saying that
I'm trying to efile my 1040 but the software is saying that the final version is not out so u cannot , do you know anything?… read more
Barbara
Barbara
Enrolled Agent
5,787 satisfied customers
When is the last update on the tax software? Can you buy the
when is the last update on the tax software? Can you buy the software when it is fully updated direct from H&R Block?? … read more
LEV
LEV
Retired
Bachelor's Degree
14,896 satisfied customers
Whats the best tax software to file personal and business
Whats the best tax software to file personal and business taxes. we started our firm last year and we have very few clients we would like to pay per tax file because we have about 30 clients only.What… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
931 satisfied customers
Do you have a recommendation for tax software that I can
Do you have a recommendation for tax software that I can efile with that actually looks like the forms that I would use to file federal tax, been doing paper and am familiar with that look, tried turb… read more
Barbara
Barbara
Enrolled Agent
5,787 satisfied customers
Use your tax software to complete this project. As your
Use your tax software to complete this project.As your Comprehensive Tax Return Final Project, you'll be preparing the 2016 tax return for Kevin Kent and ***** *****. The Kent's Intake Sheet is below.… read more
PDtax
PDtax
Owner
Master\u0027s Degree
1 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x