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Lane
Lane, JD, CFP, MBA, CRPS
Category: Tax
Satisfied Customers: 12695
Experience:  Law Degree, specialization in Tax Law and Corporate Law, CFP and MBA, Providing Financial & Tax advice since 1986
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Individual paid me $600 through VENMO Could not access Is

Customer Question

Individual paid me $600 through VENMO
Could not access
Is there a way of returning the money to the payer from the payee
She subsequently paid me by check and I need to return her money from Venmo
'Thanks
Submitted: 2 months ago.
Category: Tax
Customer: replied 2 months ago.
name of payer
Casey Dalporto
Expert:  Lane replied 2 months ago.

See this from team Venmo:

...

Once you make a payment to a registered user the funds are sent to the recipient’s Venmo balance for them to use. At this time, it’s not possible to cancel a payment that’s been sent to a registered user in Venmo. If your payment indicates you paid a “New User”, check out this article for info on how to cancel - otherwise:

...

The easiest way to get the funds back is to simply have your friend send you a payment for the same amount. Once the funds are in your Venmo balance, you can transfer those funds back to your bank account.

...

Only in instances when the funds are still in Venmo’s system, can we reverse the funds with the recipient’s permission. If the recipient still sees the funds available in their Venmo balance, please have them reach out to us directly authorizing a reversal and we would be happy to take care of the rest.

Expert:  Lane replied 2 months ago.

See this, as well:

...

https://help.venmo.com/hc/en-us/articles/235170748-Payments-Requests-FAQ

...

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Thanks,

Lane

I hold a law degree (J.D.), with concentration in Tax Law, Estate law & Corporate law, an MBA in finance, a BBA, and CFP & CRPS (Chartered Retirement Plans Specialist) designations, as well - I’ve been providing financial, Social Security/Medicare, estate, corporate, non-profit, and tax advice on three continents since 1986.