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HiI'm Anne & I've been preparing taxes for 28 years. I'm reviewing your question now, and will post back with your reply momentarily.
Yes, you may check on your refund through IRS website "Where's My Refund". Please see below:
You will need to know your SS#, your filing status, and the exact $ of your refund in whole dollars.
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The most common reason for that is that the IRS, for whatever reason, did not receive your return. You need to refile.
I hope this helps