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Hi from Just Answer. I'mCustomer and can assist.
I don't know what the issue was with an IRS employee preparing your returns and bankruptcy discharge, but this is typically not a reason for not getting a discharge.
I can assist, but it equires a review of your filings, bankruptcy, and a discussion of your current status. I'll make an Offer to assist with a phone call, which I anticipate could take an hour or more to discuss your case, review applicable law and advise.
See my offer, which is good until 5 pm EST 4/21/17.
My offer does not show up on the question thread.
Please advise if you still want assistance with your questions.