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PhillipsEsq
PhillipsEsq, Attorney-at-Law
Category: Tax
Satisfied Customers: 19127
Experience:  B.A.; M.B.A.; J.D.
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I can not use my turbotax deluxe 2016 cd because oil a disc

Customer Question

i can not use my turbotax deluxe 2016 cd because oil a disc reader mal function. need a free online download. Spent 2 hours with tech last Thursday and all she did was order a new disc
JA: The Computer Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost. What kind of computer do you have?
Customer: Mac. I was talking to a Turbotax person
JA: Have you installed any updates recently?
Customer: I can't because I can't download from the CD
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, I just need to get the Program
Submitted: 3 months ago.
Category: Tax
Expert:  PhillipsEsq replied 3 months ago.

Hello: This isCustomer Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.

Expert:  PhillipsEsq replied 3 months ago.

I am sorry to read about your difficulties.

Here is the link to free download.

Best wishes,