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PhillipsEsq
PhillipsEsq, Attorney-at-Law
Category: Tax
Satisfied Customers: 19132
Experience:  B.A.; M.B.A.; J.D.
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I am trying to file and can't. I get to Net File your return

Customer Question

I am trying to file and can't. I get to Net File your return and can't file.
JA: What kind of computer do you have?
Customer: Dell laptop
JA: Have you installed any updates recently?
Customer: I don't think so. A new computer
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 3 months ago.
Category: Tax
Expert:  PhillipsEsq replied 3 months ago.

Hello: This isCustomer Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.

Expert:  PhillipsEsq replied 3 months ago.

I am sorry to read about your difficulties.

You need to contact the software vendor for your issue. In the meantime, it would be prudent to request for an extension.

Best wishes,