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Hello: This isCustomer Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.
I am sorry to read about your difficulties.
Unfortunately, I do not have good news for you. If you have heard directly from the County that there will not be payment arrangement, there is no other place/source you can call to get the payment arrangement. The creditor, which is the County here determines the payment arrangement even if there is a collector involved. If the creditor has said no to payment plan, there is nothing else you can do except try to get the money and pay off the debt.
I am sorry that I do not have better news you.