Tax

Have a Tax Question? Ask a Tax Expert

Ask an Expert,
Get an Answer ASAP!

Tax

I have not received my tax refund for 2013 every time I call

Customer Question
they say it is being...
I have not received my tax refund for 2013 every time I call they say it is being processed
Submitted: 1 year ago.Category: Tax
Show More
Show Less
Ask Your Own Tax Question
Answered in 13 minutes by:
8/17/2016
Tax Professional: Dr. Fiona Chen, Certified Public Accountant (CPA) replied 1 year ago
Dr. Fiona Chen
Dr. Fiona Chen, Certified Public Accountant (CPA)
Category: Tax
Satisfied Customers: 482
Experience: Former IRS Revenue Agent
Verified

Dear Customer,

There are several ways to elevate the request. The most direct and easiest way to request help from the Taxpayer Advocacy Services. They help us when we have exhausted all alternatives with the IRS and still cannot get the issue resolved. I think your case will qualify. Once they take your case, they will represent you before the IRS at least to find out why first. The Taxpayer Advocate Service is within the IRS, but independent of the IRS. It is like a congressional wing in the IRS to help the IRS. The employees are still IRS employees.

I am attaching the information below. Give them a call. Be very patient. They ask many, many questions because they want to make sure that the Taxpayer has done everything possible in dealing with the IRS. So, be patient with them. But once they take your case, they are very efficient and effective. They touch the case every 30 days and depending on the complexity of the issue, they usually can get the answer or issue resolved much faster than we can. Even professionals like us rely on them and ask for their help when we run into the wall or corner with the IRS procedures. A lot of times, they only have voice mail to take messages, but they get back to us, hopefully, in three days. Sometimes, our request to TAS will get lost too. But TAS is your last step. After we can call our congressional senator and representatives to help us. But at this point, TAS will be sufficient.

The contact information is from the website drop down list. You can go to page to find your area's representative. Or, they may give you a call back to give you the right location to contact.

Boston

JFK Building
15 New Sudbury St.
Room 725
Boston, MA 02203
Phone:(###) ###-####br />Fax:(###) ###-####/p>

Further reference material is also enclosed for you to read on.

http://taxpayeradvocate.irs.gov/contact-us

Regards,

Fiona Chen, MPA, Ph.D., CPA, ABV, CFF, CITP

Ask Your Own Tax Question
Ask Dr. Fiona Chen Your Own Question
Dr. Fiona Chen
Dr. Fiona Chen
Dr. Fiona Chen, Certified Public Accountant (CPA)
Category: Tax
Satisfied Customers: 482
482 Satisfied Customers
Experience: Former IRS Revenue Agent

Dr. Fiona Chen is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Wallstreet Esq.

Wallstreet Esq.

Tax Attorney

586 satisfied customers

10 years experience

Mark D

Mark D

Enrolled Agent

1,300 satisfied customers

MBA, EA, Specializing in Business and Individual Tax Returns and Issues

Richard

Richard

Tax Attorney

4,310 satisfied customers

29 years of experience as a tax, real estate, and business attorney.

Robin D.

Robin D.

Senior Tax Advisor 4

13,695 satisfied customers

15years with H & R Block. Divisional leader, Instructor

Megan C

Megan C

Certified Public Accountant (CPA)

8,651 satisfied customers

Licensed CPA, CFE, CMA, CGMA who teaches accounting courses at Master's Level

jgordosea

jgordosea

Enrolled Agent

2,885 satisfied customers

I've prepared all types of taxes since 1987.

R. Klein, EA

R. Klein, EA

Enrolled Agent

1,839 satisfied customers

Over 20 Years experience

< Previous | Next >

Related Tax Questions
I received a letter from the IRS stating that I owed taxes
I received a letter from the IRS stating that I owed taxes on money that I did not claim for 2015. However, I did claim it. They are counting it twice. I submitted all evidence that I have to the IRS,… read more
Barbara
Barbara
Enrolled Agent, Paralegal
3,490 satisfied customers
Need instruction on Alternative NOL calculation. My 2016
Need instruction on Alternative NOL calculation. My 2016 1040 return has a NOL due to loss on sale of rental property. Carried back to 2014. Original 2014 not in AMT...NOL limited by AMT. IRS wants AN… read more
taxmanrog
taxmanrog
Master\u0027s Degree
702 satisfied customers
This is an IRS tax questions... I have a customer I'm
This is an IRS tax questions... I have a customer I'm working with on an IRS tax debt. The debt only exist because the W2 updates were not filed in a timely manner for a medicare correction to the 941… read more
Barbara
Barbara
Enrolled Agent, Paralegal
3,490 satisfied customers
Question for a Tax Attorny who Knows US tax Laws regarding
Question for a Tax Attorny who Knows US tax Laws regarding Foreign Companies ? My company is a Cayman Company (#1) (Foreign) owned by USA Citizens (2). Company (#1) filed IRS Form 8832 to be Taxed as … read more
taxmanrog
taxmanrog
Master\u0027s Degree
702 satisfied customers
Does the irs use this term of legal order lts when taking
does the irs use this term of legal order lts when taking money out of a bank account … read more
abci168
abci168
Principal
27 satisfied customers
I am a fractional owner of a apartment complex in TX by
I am a fractional owner of a apartment complex in TX by investing $50K of my personal after tax savings. Syndicated investment is held in a LLC. The LLC paid $9K from profit from income and a addition… read more
NPVAdvisor
NPVAdvisor
CFP Licensee and Practitioner
Master's Degree
180 satisfied customers
Apparently, the IRS did an audit of my 2012 and 2013 taxes.
Apparently, the IRS did an audit of my 2012 and 2013 taxes. But I never received notice because they mailed the notice to an address to which I have not resided at since 2014. Now they have placed a l… read more
Barbara
Barbara
Enrolled Agent, Paralegal
3,490 satisfied customers
The IRS sent us a 5071C. I know they want us to verify our
Mark the IRS sent us a 5071C. I know they want us to verify our identity. I have gathered all the documents. I am very nervous about this. What will they ask and what happens?… read more
Mark Taylor
Mark Taylor
Certified Public Accountant
Masters
2,230 satisfied customers
My friend is an alternate payee for his sister's SSD check.
My friend is an alternate payee for his sister's SSD check. She lives in a nursing home and is brain damaged and unable to handle her money. She is on Medicade and Medicare. The nursing home never ask… read more
Matthew Breecher
Matthew Breecher
President
MBA (Graduate Legal Studies)
285 satisfied customers
This may seem complex but I need help because my tax
This may seem complex but I need help because my tax knowledge is limited. I'll try to put this in cronological order. My husband was a CPA in Calif since 1974. He passed away in March 2015. I tried t… read more
NPVAdvisor
NPVAdvisor
CFP Licensee and Practitioner
Master's Degree
180 satisfied customers
I overpaid taxes to IRS and Minnesota because I used 1040A
I overpaid taxes to IRS and Minnesota because I used 1040A rather than 1040 which did not allow iitemized deductions. I amended the return and received refunds from both. Do I have to report refunds o… read more
Mark Taylor
Mark Taylor
Certified Public Accountant
Masters
2,230 satisfied customers
The IRS notified us that due to a miscalculation on our
The IRS notified us that due to a miscalculation on our part, they require a payment of $3000 (roughly) for the tax year 2015. I have lost the document that says the exact amount. I know we've passed … read more
Mark Taylor
Mark Taylor
Certified Public Accountant
Masters
2,230 satisfied customers
I was looking for an alternative minimum tax net operating
i was looking for an alternative minimum tax net operating loss deduction worksheet all links i have searched for online are dead … read more
Dr Arthur Rubin
Dr Arthur Rubin
Doctoral Degree
24 satisfied customers
Is money taken out of a trust taxable? It is a Complex trust
Is money taken out of a trust taxable? It is a Complex trust and the money is for education expenses.… read more
Rick Martin
Rick Martin
MBA
92 satisfied customers
This question is in regard to the alternative minimum tax ()
This question is in regard to the alternative minimum tax (AMT) and filling out form 6251. Please assume the following, MFJ taxpayer with total income of $450k ($350k is Sch C, $100k W-2). Taxpayer ha… read more
Dr. Fiona Chen
Dr. Fiona Chen
Certified Public Accountant (CPA)
482 satisfied customers
A complex trust has $90k in cash put in by the founder of
a complex trust has $90k in cash put in by the founder of the trust, during 2016 the earnings were $550. The 90k was distributed to the beneficiaries, is any of the distribution taxable? Gift Tax?… read more
PDtax
PDtax
Owner
Master\u0027s Degree
1 satisfied customers
When your tax return generate Alternate Minimum Tax, what
When your tax return generate Alternate Minimum Tax, what kind of deductions you can claim (except property taxes, mortgage interest and charitable contributions) which can bring your taxable income d… read more
LEV
LEV
Retired
Bachelor's Degree
14,896 satisfied customers
A question about the Alternative Minimum Tax. The IRS'
A question about the Alternative Minimum Tax. The IRS' online "AMT Assistant" says I don't need to file a Form 6251. Using TaxAct, I completed a 6251 anyway and, as expected, my AMT is zero. TaxAct gi… read more
keeperumiami
keeperumiami
Sr Financial & Tax Consultant
Bachelor\u0027s Degree
1 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x