Tax

Have a tax question? Ask a tax Expert

Ask an Expert,
Get an Answer ASAP!

I never got my last years tax refund, i went on turbo tax…

Customer Question
I never got my...

I never got my last years tax refund

Accountant's Assistant: The Accountant will know how to help. Please tell me more, so we can help you best.

I went on turbo tax and did my taxes and they where suppose to send me a pay pal card but never did

Submitted: 2 years ago.Category: Tax
Show More
Show Less
Ask Your Own Tax Question
Answered in 3 minutes by:
3/1/2016
Tax Professional: Jason M. Tyra, CPA, Certified Public Accountant (CPA) replied 2 years ago
Jason M. Tyra, CPA
Jason M. Tyra, CPA, Certified Public Accountant (CPA)
Category: Tax
Satisfied Customers: 178
Experience: Principal at Jason M. Tyra, CPA, PLLC
Verified

Hi There:

Refunds can get hung up for a lot of reasons. The most common are that incorrect routing or account number for your refund or incorrect address (for a paper check). The USPS won't forward mail from the IRS, so a paper check to the wrong address usually just gets returned.

Try the "Where's My Refund?" tool here- https://www.irs.gov/Refunds

If that doesn't help, then you will have to call the IRS to determine the status. The number is(###) ###-####

Ask Your Own Tax Question
Was this answer helpful?
Ask Jason M. Tyra, CPA Your Own Question
Jason M. Tyra, CPA
Jason M. Tyra, CPA
Jason M. Tyra, CPA, Certified Public Accountant (CPA)
Category: Tax
Satisfied Customers: 178
178 Satisfied Customers
Experience: Principal at Jason M. Tyra, CPA, PLLC

Jason M. Tyra, CPA is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I really was impressed with the prompt response. Your expert was not only a tax expert, but a people expert!!! Her genuine and caring attitude came across in her response...

T.G.WMatteson, IL

I WON!!! I just wanted you to know that your original answer gave me the courage and confidence to go into yesterday's audit ready to fight.

BonnieChesnee, SC

Great service. Answered my complex tax question in detail and provided a lot of additional useful information for my specific situation.

JohnMinneapolis, MN

Excellent information, very quick reply. The experts really take the time to address your questions, it is well worth the fee, for the peace of mind they can provide you with.

OrvilleHesperia, California

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Wallstreet Esq.

Wallstreet Esq.

Tax Attorney

586 satisfied customers

10 years experience

Mark D

Mark D

Enrolled Agent

1,338 satisfied customers

MBA, EA, Specializing in Business and Individual Tax Returns and Issues

Richard

Richard

Tax Attorney

4,495 satisfied customers

29 years of experience as a tax, real estate, and business attorney.

PhillipsEsq.

PhillipsEsq.

Attorney-at-Law

59 satisfied customers

B.A., M.B.A, J.D.

Robin D.

Robin D.

Senior Tax Advisor 4

15,272 satisfied customers

15years with H & R Block. Divisional leader, Instructor

Megan C

Megan C

Certified Public Accountant (CPA)

8,655 satisfied customers

Licensed CPA, CFE, CMA, CGMA who teaches accounting courses at Master's Level

jgordosea

jgordosea

Enrolled Agent

2,885 satisfied customers

I've prepared all types of taxes since 1987.

< Previous | Next >

Related Tax Questions
I filed my 2015 taxes with turbo tax, I have the printed
I filed my 2015 taxes with turbo tax, I have the printed documents. Later I've come to find out they never went through. What do I do now?… read more
Dr. Fiona Chen
Dr. Fiona Chen
President
Ph.D.
1,027 satisfied customers
My tax return was filed through Turbo Tax and was accepted
my tax return was filed through Turbo Tax and was accepted by IRS on 3/19/20018. I gave my debit account number and I understood the amount I owe was to be deducted and paid to Irs. … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
My husband did the taxes with Turbo tax and we expected to
My husband did the taxes with Turbo tax and we expected to get a refund of about $500. However, we got a bill for $13 instead. Were my husbands calculations wrong? Has the gov't ever been wrong? Do yo… read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
We use Turbo Tax to do our income taxes. Have used Turbo Tax
We use Turbo Tax to do our income taxes. Have used Turbo Tax for several years. We are moving our address to South Carolina from NJ. We have officially moved on April 26, 2018. … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
IRS has no record of receiving my tax done with turbo tax.
IRS has no record of receiving my tax done with turbo tax … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
Using Turbo tax I figured my taxes and paid $4078 to IRS on
Using Turbo tax I figured my taxes and paid $4078 to IRS on 3/29/18, filing electronically. On 4/17/18 I received a $1000 check that is marked tax refund. No other explanation is given. I hesitate to … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
Filed with turbo tax and my forms were rejected because I
Filed with turbo tax and my forms were rejected because I did not have my AGI from lastt year. Received the info from my retired accountant fixed my file and now it states I have to mail my forms. Do not own a computer and did taxes on a tablet. … read more
Bryan M.
Bryan M.
Owner
Masters of Accountancy
128 satisfied customers
Turbo Tax is asking me for "8824: 100% depreciation" of a
Turbo Tax is asking me for "8824: 100% depreciation" of a business vehicle that was totaled. I'm not sure what they are looking for, here. … read more
Mark Anderson
Mark Anderson
Attorney
Doctoral Degree
10 satisfied customers
Does Turbo tax have a tool for estimating 2018 taxes under
Does Turbo tax have a tool for estimating 2018 taxes under the new Tax Act? … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
Are you associated with turbo tax. Is there a charge for
is there a charge for this chat since this is what came up under turbo tax … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
I FILED TAXES WITH TURBO TAX LAST NIGHT BUT CANT RETRIEVE
I FILED TAXES WITH TURBO TAX LAST NIGHT BUT CANT RETRIEVE THE FILES THIS MORNING HOW DO I RETRIEVE THEM… read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
I downloaded Turbo Tax Deluxe. Can I do and file a tax
I downloaded Turbo Tax Deluxe. Can I do and file a tax return for more than one person? … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
I filed my tax through turbo tax and it said I was to get a
I filed my tax through turbo tax and it said I was to get a refund of over $15000. Today I have a notice that I owe them $16468. … read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
I efiled my taxes for 2017 by turbo tax and i filed under
i efiled my taxes for 2017 by turbo tax and i filed under self employed which i am but i don't have w2's i just contract my work what should do … read more
abci168
abci168
Principal
27 satisfied customers
My tax form was rejected and i dont know why. Turbo tax did
they are not helping me resolve this issue, used free online return… read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
What forms are needed with my tax return. Turbo Tax printed
What forms are needed with my tax return. Turbo Tax printed about 50 sheets and I have not been able to figure out which sheets are needed besides the four tax return forms are necessary. I believe Sc… read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
FILLING OUT TAX FORM USING TURBO TAX...... FOR OIL ROYALTIES
FILLING OUT TAX FORM USING TURBO TAX...... FOR OIL ROYALTIES RECEIVED FOR OIL EXTRACTED FROM OUR MINERAL INTEREST THAT IS LEASED TO A COMPANY. DOES IT GO ON SCH C OR SCH E. SHOULD IT BE LISTED AS INVE… read more
Robin D.
Robin D.
Senior Tax Advisor 4
Vocational, Technical or Trade School
15,272 satisfied customers
I submitted my 2017 federal income tax forms to Turbo Tax to
I submitted my 2017 federal income tax forms to Turbo Tax to be submitted to the government. Turbo Tax recognized an error to be corrected because I omitted completing one section. Since Turbo Tax did… read more
Barbara
Barbara
Enrolled Agent, Paralegal
5,119 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x