How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tax.appeal.168 Your Own Question
Tax.appeal.168, Tax Accountant
Category: Tax
Satisfied Customers: 3471
Experience:  3+ decades of varied tax industry exp. Tax Biz owner
Type Your Tax Question Here...
Tax.appeal.168 is online now
A new question is answered every 9 seconds

I have changed my email address, my physical address, and

Customer Question

I have changed my email address, my physical address, and are unable to go on line to renew my PTIN. The system keeps telling me to try again since my SS# ***** not changed. Please help. Thank you.
Submitted: 1 year ago.
Category: Tax
Expert:  Tax.appeal.168 replied 1 year ago.

Happy New Year!! Since you're having trouble online, you may want to call the PTIN information line so that they can assist you.

PTIN Account Information Line - Toll-Free: 877-613-PTIN (7846)
Toll Number for International Callers:
+1(###) ###-####strong>
Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m. (CST)

You can also go to the following IRS webpage and chat live with a representative. You may be able to get the issue solved this way as well.

Let me know if you require further assistance with this matter.

Related Tax Questions