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Wallstreet Esq.
Wallstreet Esq., Tax Attorney
Category: Tax
Satisfied Customers: 586
Experience:  10 years experience
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I purchased 2014 turbo tax deluxe but had not been able to

Customer Question

i purchased 2014 turbo tax deluxe but had not been able to download it to my computer to file mu taxes. can you help me?
Submitted: 1 year ago.
Category: Tax
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Phillip B, EA replied 1 year ago.

I might be able to help, I have worked 5 tax seasons as a TurboTax tax expert. However, I might recommend calling TurboTax. They should provide free phone support, and their staff is more than likely available to assist you. I would do the following: go to and enter a question - download issues would work. Then they will provide a call button, that will give you a phone number and a case number ***** call and keep the case number ***** screen. It will say 5 minutes, but they should likely respond immediately. The support person can sharescreens with you to help figure out the issue. If this works out, you could request a refund from us. If this won't work let me know, and I can do my best.