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Barbara, Enrolled Agent
Category: Tax
Satisfied Customers: 3822
Experience:  20+ years of experience in tax preparation; 30+ years of experience as a real estate/corporate paralegal.
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Did extension in April. Finished Fed return last night. When

Customer Question

Did extension in April. Finished Fed return last night. When I go to State return, it will not download!
Submitted: 2 years ago.
Category: Tax
Expert:  Barbara replied 2 years ago.

Welcome to Just Answer. My name is ***** ***** I will be happy to assist you.

It sounds like you're using Turbo Tax to prepare your taxes. If that is not the case, please let me know.

If you are using Turbo Tax, they have been having issues with the state return not downloading for some reason. You will need to contact TurboTax so a representative can "unlock" the state return for you so you can proceed. The phone number is ***** and they are open from 8:00 am to 5:00 pm pacific time, Monday through Friday.

Please let me know if you require further information or clarification.

Thank you and best regards,