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Lev
Lev, Tax Advisor
Category: Tax
Satisfied Customers: 29774
Experience:  Taxes, Immigration, Labor Relations
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Called IRS . They said (recorded) that my

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Called IRS . They said (recorded) that my return was received, and refund was on the way. I had a problem last year, thought it had been resolved. Have not received refund yet of 1353 dollars, filed single, ss# XXXXX

LEV :

Hi and welcome to Just Answer!
When did you file your tax return? How long ago?

JACUSTOMER-ctoryh6s- :

Sent in March through tax preparer, Dan Sweeney, white Plains, NY, via e-file. Was returned to him unable to e-file. He sent me copies to sign and send in, which I did. Probably in May or so. Can't remember. Months ago.

LEV :

So far - you have a confirmation that your tax return was received by the IRS.
If you mail your tax return - it should take about 4 weeks to be processed.
Because it already took longer - there are some issues. There might be some small issues - otherwise you would receive a letter from the IRS.

LEV :

To find out an exact reason - you need contact the IRS and talk to someone in person.
One option is - to call the IRS _1_900_829_1040_ - please be preparing to wait.

JACUSTOMER-ctoryh6s- :

What are "small" issues?? I have not gotten a letter from IRS, and I want my refund. I'm afraid it will never happen!

LEV :

Another option - to visit your local IRS office.

JACUSTOMER-ctoryh6s- :

Where is office nearest me?? (will I still be charged on my AMEX card?)

LEV :

We may not determine the exact reason. But there are many possibilities.
For instance - that might issue with the IRS system.
Sometimes tax returns are automatically selected for so-called "desk audit". That is not a real audit - but an assigned IRS agent should review the return before it will be fully processed.
You will find out the exact reason when contacting the IRS.

LEV :

Please let me some time - I will post IRS locations...

LEV :





























































































































































City



Street Address



Days/Hours of Service



Telephone*



Albany



Clinton Ave. & N. Pearl St.
Albany, NY 12207



Monday - Friday 8:30 a.m. - 4:30 p.m.


Services Provided



(518)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Bethpage



XXXXX, Bethpage, NY 11714

Monday - Friday 8:30 a.m. - 4:30 p.m.


*This office will open at 8:30 a.m. on Tuesday, June 26, 2012



(516)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



Binghamton



XXXXX,
Binghamton, NY 13901

Monday - Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)


Services Provided



(607)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Bronx



1200 Waters Place
Bronx, NY 10461



Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(718)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Brooklyn



XXXXX
Brooklyn, NY 11201

Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(718)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Buffalo



130 South Elmwood Ave.
Buffalo, NY 14202



Monday - Friday 8:30 a.m.-4:30 p.m.



Services Provided



(716)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



Elmira



149 West Gray St.
Elmira, NY 14901



Monday - Friday 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)


Services Provided



(607)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Garden City



107 XXXXX XXXXXndbergh Blvd.
Garden City, NY 11530



Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(516)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



Hauppauge



1180 Veterans Memorial Hwy.
Hauppauge, NY 11788



Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(631)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Jamestown



E. 3rd St. & Prendergast Ave.,
Jamestown, NY 14701



Monday - Friday 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)


Services Provided



(716)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



Kingston



XXXXX
Kingston, NY 12401

Monday - Friday 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)


Services Provided



(845)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



New Windsor



XXXXX
New Windsor, NY 12553

Monday Only 8:30 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)


Services Provided



(845)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



New York (Harlem)



XXXXX
New York, NY 10035

Monday - Friday 8:30 a.m.-4:30 p.m.


 


Services Provided



(718)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



New York (Downtown)



290 Broadway
New York, NY 10007



Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(212)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



New York (Midtown)



110 W. 44th St.
New York, NY 10036



Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(212)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Poughkeepsie



XXXXX
Poughkeepsie, NY 12601

Monday - Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)


Services Provided



(845)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



Queensbury



XXXXX
Queensbury, NY 12804

Monday - Friday 8:30 a.m. - 4:30 p.m.
(Closed for lunch 1:00 p.m. - 2:00 p.m.)


Services Provided



(518)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Rego Park



59-17 Junction Blvd.,
Rego Park, NY 11368



Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(718)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



Rochester



XXXXX
Rochester, NY 14604

Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(585)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Staten Island



10 Richmond Ter.
Staten Island, NY 10301



Monday - Friday 8:30 a.m.-4:30 p.m. (Closed for lunch 1:00 p.m. - 2:00 p.m.)


Services Provided



(212)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



Syracuse



100 S. Clinton St.
Syracuse, NY 13261



Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(315)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE]position: static !important; margin: 0px; width: 16px; bottom: 0px; display: inline; white-space: nowrap; float: none; height: 16px; vertical-align: middle; overflow: hidden; top: 0px; cursor: hand; right: 0px; left: 0px;[/STYLE][/IMAGE]



Utica



XXXXX
Utica, NY 13501

Monday - Friday 8:30 a.m.-4:00 p.m.


Virtual Services Provided



(315)(NNN) NNN-NNNNa style="margin: 0px;width: 16px;bottom: 0px;display: inline;white-space: nowrap;float: none;height: 16px;vertical-align: middle;overflow: hidden;top: 0px;cursor: hand;right: 0px;left: 0px;" rel="nofollow" href="http://#" target="_blank" title="Call:(NNN) NNN-NNNN>



West Nyack



242 W. Nyack Rd.
West Nyack, NY 10994



Monday - Friday 8:30 a.m.-4:30 p.m. (Closed for lunch 1:00 p.m. - 2:00 p.m.)


Services Provided



(NNN) NNN-NNNN

White Plains



210 E. Post Rd.
White Plains, NY 10601



Monday - Friday 8:30 a.m.-4:30 p.m.


Services Provided



(NNN) NNN-NNNN

LEV :

No appointment is necessary - just walk in. If you prefer, you may call a local number to learn about available and alternate services, and to reschedule appointments with IRS personnel.

JACUSTOMER-ctoryh6s- :

THank you for the locations. But.....you did not help me get my refund!

LEV :

That is correct. You need to contact teh IRS for your tax issues.
The IRS would not talk to me about your account.

JACUSTOMER-ctoryh6s- :

Interesting! I wonder why not. You are the Just Answer expert!

LEV :

In order to have someone representing you with the IRS - you need to send Power of Attorney form.

JACUSTOMER-ctoryh6s- :

Oh. Do you think if I go in person, I will definitely find out the issues??

LEV :

If for instance - yopu want your tax preparer, Dan Sweeney to represent you - use this form - www.irs.gov/pub/irs-pdf/f2848.pdf

LEV :

I belive so - at least you will find out what the issue is.

LEV :

You may try to call the IRS - might be able to clarify on the phone.

JACUSTOMER-ctoryh6s- :

I only get the recorded response. Can't reach 900 numbers on Verizon. How do I talk to a person??

LEV :

Sorry for typo - the contact number is XXXXX

JACUSTOMER-ctoryh6s- :

That's the number I originally called. Not a person.

LEV :

there should be selection to talk with the live person.

LEV :

or try any local numbers.

JACUSTOMER-ctoryh6s- :

No option for live person. Guess I'll have to take a drive in to the IRS office. Hope I will be happy with their response. You didn't really give me reason for no refund, but I will give you OK service for all your time.

LEV :

If you are calling - _1_800_829_1040_ - just hang on the line - do not make any selection - and you eventually will have a live person. It might take some time.

Lev and other Tax Specialists are ready to help you