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Hi, does the handle on the outside of the rear gate move freely?
Is there anything else not operating on the rear gate,like the rear wiper or the rear lights?
Great, the reason I ask is that is common with the rear latches is an electrical problem, broken wires that run from the rear gate into the car stretch and break sometimes in this area.sometimes the lights and wipers will not work as wellThere is a manual release to open the gate in the back panel , remove the center cover and move the release arm to open manually
It could be , we would need to diagnose if the actuator for the rear gate is getting voltage first. I would not see how reprogramming the keys would be causing this.
No problem,take your time
Inspect the wiring in the rubber boot between the gate and the body on the passenger side, you will need to pull the boot up from the bottom and down from the top to see if there are any broken wires
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Ellen
Licensed mechanics