I went out to my started my 2018 outback. Started it shut the door, cleaned the snow off. Tried to get back in the doors

Hi! My name is ***** ***** I will be able to assist you. I’m sorry that you’re having trouble with your vehicle. Don’t worry though, we’ll be able to figure this out.

Thank you for taking the time to let us help you out with this problem and hopefully we can sort it out quickly.

Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem.

Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible.

The manual key should unlock the driver door in the key hole. Is that not unlocking the car?

Ok then the linkage or latch must be faulty. The key is the backup to unlock the door when it's locked or the battery is dead. In that case your only option is to use a lockout kit to unlock it or call an automotive locksmith out to unlock it for you.

Those would be your only two options. You'll have to get the latch fixed so the key will unlock the door. If your vehicle is still under warranty you can get Subaru roadside assistance. Here's their number: (###) ###-####

The door latch may also be frozen. You can try using a hair blow drier midway on the door where the latch is to see if you can warm it up and melt any ice. Be very careful though. You don't want to melt the paint.

I'm glad you got it sorted out. Happy New Year!