Recently I have had some trouble with my key fob being able to lock and unlock my car. When I enter the car the chimes

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Customer: Hello. Recently I have had some trouble with my key fob being able to lock and unlock my car. When I enter the car the chimes begin as soon as I open my car. My fob no longer locks or unlocks my vehicle. Locking the doors with the drivers door lock button also does not lock the doors. They have to be manually locked to secure
JA: Have you checked the fob's battery?
Customer: I just had my entire key entry/lock mechanism replaced in January. It shouldn’t be worn out. The spare also doesn’t work. I ordered batteries just to make sure that wasn’t it
JA: What is the model/year of your Subaru?
Customer: 2015 outback
JA: Are you fixing your Outback yourself? What have you tried so far?
Customer: I would like to fix by myself. I haven’t tried anything other than the battery replacement because I don’t know what it causing it
JA: Anything else you want the Mechanic to know before I connect you?
Customer: no
Answered by tamaz22 in 4 hours 2 years ago
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tamaz22
30+ years of experience
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6,348 satisfied customers

Specialities include: Automotive Mechanic, Small Engine Repairs, Auto Body Repairs, Diesel Engine Repairs

Hi,my name is ***** ***** I'm reviewing your question now,you may get a request for a phone call ,only agree to it if you find it necessary,Thanks!

Hi,I just need to clarify what is happening,the keyfob does not lock or unlock the car if you use the key it will manually that is the only way to lock or unlock the vehicle and the power door lock is not operating as well let me know if this is correct.If this is does the locater button on your fob work? This is the red button that honks the horn,if this operates we can rule out the fob being the problem and focus more on the power door lock switch and latch as the possible problem,thanks.

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