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I can't get my fuel door open and the local dealer can't get…

Customer Question
I can't get my...

I can't get my fuel door open and the local dealer can't get me in until a week from now. I'll run out of gas before then.

Mechanic's Assistant: Has the vehicle turned into a gas hog? And how does it start -- same as usual?

Same as usual. I'm in Ithaca, NY and we've had very cold temperatures.

Mechanic's Assistant: What is the model/year of your Subaru?

2014 outback wagon

Mechanic's Assistant: Are you fixing your Outback yourself? What have you tried so far?

I tried putting a key in the area between the fuel door and car but that didn't work. I'm wondering if the release inside is stuck.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Not that I can think of. I park my car outside as we don't have a garage.

Submitted: 1 month ago.Category: Subaru
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Answered in 38 minutes by:
1/2/2018
Subaru Mechanic: Peter Bagley, Auto Service Technician replied 1 month ago
Peter Bagley
Peter Bagley, Auto Service Technician
Category: Subaru
Satisfied Customers: 1,035
Experience: master tech
Verified

Hello and welcome to just answer, my name is ***** ***** master tech of over 40 years experience here to help. I cannot see or hear your vehicle so I rely on your patience and input to my questions so I can help you better.I have read your notes and have a question before we proceed.

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Subaru Mechanic: Peter Bagley, Auto Service Technician replied 1 month ago

Is the fuel door cable release or electric?

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Customer reply replied 1 month ago
Cable release.
Subaru Mechanic: Peter Bagley, Auto Service Technician replied 1 month ago

Thanx for that info.Have you checked to see if the cable is still attached to the release lever first or the problem is at the door itself?

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Subaru Mechanic: Peter Bagley, Auto Service Technician replied 1 month ago

Have you tried having somone hitting the fuel door as you pull on the release?

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Subaru Mechanic: Peter Bagley, Auto Service Technician replied 1 month ago

If all that fails what needs to be done is the same thing we would do at the shop, and that is to pull the inner plastic side panel away from the inside so you can get at the door mechanism to release it.

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Subaru Mechanic: Peter Bagley, Auto Service Technician replied 1 month ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. In the process of helping you I will use sources from all different places that I feel fit and to the point that will speed up my help for you. This may include links, videos, shop notes and procedures as well as my own personal experience of over 40 yrs in the trade.

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Subaru Mechanic: Peter Bagley, Auto Service Technician replied 1 month ago
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Subaru Mechanic: Peter Bagley, Auto Service Technician replied 1 month ago

you can try this carefully.

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Subaru Mechanic: Peter Bagley, Auto Service Technician replied 1 month ago

Let me know which way you want to try.

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Peter Bagley
Peter Bagley
Peter Bagley, Auto Service Technician
Category: Subaru
Satisfied Customers: 1,035
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