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Subaru 2002 outback. Trying to pop the hood but after the…

Customer Question
Subaru 2002 outback. Trying...

Subaru 2002 outback. Trying to pop the hood but after the inside release I cannot find the release handle. Is it under the logo? It's always been kind of stiff to open.

Mechanic's Assistant: Okay, I'll connect you to the mechanic to go over that information regarding your Subaru Outback. Before I do, is there anything else you want him to know?

Battery is dead, and I wanted to attach charger cables, but cannot do that without the hood open.

Submitted: 7 months ago.Category: Subaru
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Answered in 2 minutes by:
11/21/2017
Subaru Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Subaru
Satisfied Customers: 3,295
Experience: Owner at Baltic investments
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Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

Yes it is right under the logo, here a video that shows you how, also if your going to charge it make sure you remove the battery cables so no electrical damage occurs to the system while charging

https://www.carcarekiosk.com/video/2001_Subaru_Outback_Limited_2.5L_4_Cyl._Wagon/hood/open_the_hood

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Customer reply replied 7 months ago
Video answered my question. I am hoping this did not cost me $24. What must I do to get money back?
Subaru Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

So I work hard as a 3rd party contractor and not for just answers so im on my own time providing you with information, nothing is for free, but if you feel that a refund is in order and I shouldnt get paid for my valuable time then call customer service, but if think a hard working person should get compensated for their 20+ years of knowledge please rate me 5 stars

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Subaru Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

I dont get paid unless you rate me

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