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2018 Subaru Forester navigational voice no on, checked in

Customer Question
owners manual can’t find a...
2018 Subaru Forester navigational voice no on, checked in owners manual can’t find a solution. Checked stetting and volume with no results.
Submitted: 27 days ago.Category: Subaru
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Answered in 48 minutes by:
11/15/2017
Subaru Mechanic: Gabriel Grey, Auto Service Technician replied 27 days ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Subaru
Satisfied Customers: 268
Experience: Master Service Technician
Verified

Good afternoon, I hope you are doing great! My name is***** would be happy to assist you with this today.

So it sounds to me like we may have a software malfunction inside the navigation/radio module. If you have already checked the settings and adjusted the volume and still have no sound then that tells me the radio is not sending the proper signal. Seeing as it is a 2018 this is something that your dealer will be able to get taken care of for you free of charge :) Let me know if you have any further questions :)

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Customer reply replied 27 days ago
It worked on two other occasions but just stopped working on my last attempt would this fit with you conclusion. Thanks
Subaru Mechanic: Gabriel Grey, Auto Service Technician replied 26 days ago

Yes that sounds correct, it seems as if something in the software is lagging and causing this issue

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Customer reply replied 26 days ago
According to Subaru the radio has nothing to do with the navigation system.
Subaru Mechanic: Gabriel Grey, Auto Service Technician replied 26 days ago

Hmm, that is strange that they told you that. I am unsure at this point, as all the Subarus I have worked on have had the navigation running through the radio. I will open this up for a new expert

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Gabriel Grey
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Subaru
Satisfied Customers: 268
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