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I have a 2013 Subaru legacy limited. The Am/FM volume just

Customer Question
went out but the SAT...
i have a 2013 Subaru legacy limited. The Am/FM volume just went out but the SAT volume works normally
JA: Are you fixing your Legacy yourself? What have you tried so far?
Customer: Well, I have turned the volume up and down, turned I the radio on and off and pressed a few buttons so I haven't done much work..
JA: Have you checked the fuse?
Customer: I have not. I just got this car so where is the fuse and which one should I check?
JA: Anything else you want the mechanic to know before I connect you?
Customer: I think that's it. I do have an uncut transponder key that needs cut and programmed but I will either take to the dealer or find a locksmith.
Submitted: 29 days ago.Category: Subaru
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Answered in 9 minutes by:
11/14/2017
Subaru Mechanic: tamaz, Subaru master technician replied 29 days ago
tamaz
tamaz, Subaru master technician
Category: Subaru
Satisfied Customers: 1,294
Experience: Subaru certified,ASE Master technician,25 years experience
Verified

Hi,thanks for your question.Does this have a touch screen?

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Customer reply replied 29 days ago
no just tell me what is needed
Subaru Mechanic: tamaz, Subaru master technician replied 29 days ago

Try this first,this is basically a procedure we use to reboot the reboot radio and all electrical components,remove both the positive and negative battery cables,touch both cables together for 1 minute then reinstall them this will basically reboot the system and should allow the volume to work normally,thanks

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Customer reply replied 29 days ago
ok thanks
Subaru Mechanic: tamaz, Subaru master technician replied 29 days ago

Your welcome!

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tamaz
tamaz
tamaz, Subaru master technician
Category: Subaru
Satisfied Customers: 1,294
1,294 Satisfied Customers
Experience: Subaru certified,ASE Master technician,25 years experience

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