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2011 3.6 outback wont start. New battery. Starter oknew

Customer Question
2011 3.6 outback wont...

2011 3.6 outback wont start

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

New battery

Mechanic's Assistant: Are you fixing your Outback yourself? What have you tried so far?

Yes , starter oknew battery

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Lights on dash flahing brake temp

Submitted: 8 months ago.Category: Subaru
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Customer reply replied 8 months ago
ignition switch seems to engage and click under the steering column. No click or starter engage under the hood.
Answered in 8 minutes by:
11/12/2017
Subaru Mechanic: Chris(aka-Moose), Subaru Technician replied 8 months ago
Chris(aka-Moose)
Chris(aka-Moose), Subaru Technician
Category: Subaru
Satisfied Customers: 52,682
Experience: 16 years of experience
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Do you own a test light or volt meter?

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Customer reply replied 8 months ago
Test light
Subaru Mechanic: Chris(aka-Moose), Subaru Technician replied 8 months ago

Remove the starter relay, have a helper hold the key in the start position. How many pins at the relay hole have voltage?

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Customer reply replied 8 months ago
Where is the stater relay
Customer reply replied 8 months ago
Can’t find my meter
Subaru Mechanic: Chris(aka-Moose), Subaru Technician replied 8 months ago

Lets just try this at the starter then. Key in the run position use a tool or wire to briefly jump across both wires to the starter, does it crank and does it start?

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Customer reply replied 8 months ago
Cranks over will not start
Subaru Mechanic: Chris(aka-Moose), Subaru Technician replied 8 months ago

Left kick panel, is fuse 21 powered with the key in the start position?

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Customer reply replied 8 months ago
when the key is in start mode power in on 21
Subaru Mechanic: Chris(aka-Moose), Subaru Technician replied 8 months ago

Remove the inhibitor relay also in the left kick panel. Does fuse 21 power pins 2 and 4 when trying to start? Is pin 1 grounded when trying to start?

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Customer reply replied 8 months ago
What is the location of the inhibitor relay ?
Subaru Mechanic: Chris(aka-Moose), Subaru Technician replied 8 months ago

It is in the left kick panel in the fuse and relay panel.

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Customer reply replied 8 months ago
There are 5 relays in the left kickoanel
Subaru Mechanic: Chris(aka-Moose), Subaru Technician replied 8 months ago

Do you have an owners manual showing you the fuse and relay locations?

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Customer reply replied 8 months ago
It only shows the fuses not the relays
Subaru Mechanic: Chris(aka-Moose), Subaru Technician replied 8 months ago

Unfortunately I do not have fuse or relay diagrams, just the wire diagram and the location description. I have an idea what is to blame, and the diagrams but that is all. I can opt out though to see if another can help if that is best for you.

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Customer reply replied 8 months ago
I though you would know the location
I guess I will opt out
Subaru Mechanic: Chris(aka-Moose), Subaru Technician replied 8 months ago

opting out, best of luck

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Subaru Mechanic: sprinkles08, ASE Certified Technician replied 8 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Subaru
Satisfied Customers: 24,073
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer! I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

There are quite a few things that can cause a no start condition and it's going to require some testing to determine what is going on. The problem may be with the ignition switch, the starter relay, wiring, it may be transmission range sensor related, the problem may be with the engine controller itself.

Does the fuel pump run when the key is turned on?

Have you checked to see if scan tool communication is possible?

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