Subaru

Have Subaru questions? Ask a Subaru mechanic and get answers ASAP

Ask an Expert,
Get an Answer ASAP!

Not sure this is where to ask its regarding a 2015 outback…

Customer Question
Not sure this is...

Not sure this is where to ask its regarding a 2015 outback and setting up Bluetooth. I go to Home, then to Settings and the screen comes up however the Bluetooth and Phone options are not lit up like the rest of

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

On the screen under settings the different options are illuminated except the Bluetooth and the Phone options so if you touch them they do not respond as the other illuminated options do when touched.

Mechanic's Assistant: Are you fixing your Outback yourself? What have you tried so far?

We just bought it used Saturday from Subaru dealer in Lafayette IN, so my wife dives 120 miles a day and wants to use the Bluetooth so I go out to set up today and no luck, so yes I am trying to figure it out myself and not sure what to try. any suggestions?

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Love the car overall, first Subaru,

Submitted: 9 months ago.Category: Subaru
Show More
Show Less
Ask Your Own Subaru Question
Answered in 13 minutes by:
11/7/2017
Subaru Mechanic: Mike S., Mechanic replied 9 months ago
Mike S.
Mike S., Mechanic
Category: Subaru
Satisfied Customers: 8,136
Experience: 25+ years experience as an auto mechanic.
Verified

Hi, I am Mike, welcome. I'm reviewing your question.

Ask Your Own Subaru Question
Subaru Mechanic: Mike S., Mechanic replied 9 months ago

Did you try making sure Bluetooth is set to on, on the phone first?

Ask Your Own Subaru Question
Subaru Mechanic: Mike S., Mechanic replied 9 months ago

I assume this is the starlink. Is it with or without navigation and is it 6.2" or 7"?

Ask Your Own Subaru Question
Subaru Mechanic: Mike S., Mechanic replied 9 months ago

Check out the Bluetooth® Compatibility, Check to see which of your devices will pair with your vehicle’s Bluetooth and the Bluetooth® Pairing Instructions, Follow these simple steps to pair your phone with your SUBARU STARLINK head unit here https://www.subaru.com/owners/index.html#

Ask Your Own Subaru Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a subaru mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike S. Your Own Question
Mike S.
Mike S.
Mike S., Mechanic
Category: Subaru
Satisfied Customers: 8,136
8,136 Satisfied Customers
Experience: 25+ years experience as an auto mechanic.

Mike S. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kevin C.

Kevin C.

Subaru Master Tech.

1,727 satisfied customers

34 years of Subaru service experience, ASE Master Technician.

George H.

George H.

Subaru Certified Technician

1,349 satisfied customers

ASE Master Tech 15 + Years

Tim Mohr

Tim Mohr

ASE MASTER TECH

418 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Matt

Matt

Engineer

373 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Chris(aka-Moose)

Chris(aka-Moose)

Subaru Technician

332 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Subaru Tech -

260 satisfied customers

18+yrs experience. State Inspector and Subaru Diagnostics

Don - Mo Lurch

Don - Mo Lurch

Subaru Mechanic

193 satisfied customers

Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Subaru Questions
Accidentally drained CVT fluid while doing a oil change. Can
Accidentally drained CVT fluid while doing a oil change. Can you send me the link how to refill. Also what are my options for CVT fluid I can use? Thanks … read more
Mechanic01
Mechanic01
3,641 satisfied customers
I bought a 2014 Forester 2.5i about a year and a half ago.
I bought a 2014 Forester 2.5i about a year and a half ago. It now has about 69,000 miles on it and I love it. All except for the GPS/BlueTooth/Music player unit and screen which stinks. As a unit is s… read more
Mechanic01
Mechanic01
3,641 satisfied customers
2013 Subaru outback---rear camera not functioning--service
2013 Subaru outback---rear camera not functioning--service said I needed to replace entire radio --navigation unit ---everything works--navigation--blue tooth--gps--radio--why do I need to replace the… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
We have a 2016 Outback 3.6 with electrical malfunctions. We
We have a 2016 Outback 3.6 with electrical malfunctions. We had the Outback into service last year and it's back in today. Initially, the radio would not shut off by pressing the button. The only way to stop the radio was to turn off the ignition, Small problem. However, twice last week, the Outback was immobilized while driving (actually in our driveway and at a parking lot). The real wheels froze up and the tow truck operator noticed that the rear wheels were literally not rotating as the Outback was being winched. The electronic parking light was not lit red. But it seems like this is possibly the malfunction??? Your thoughts. … read more
Dan
Dan
Dealership Technician
Associate Degree
2,143 satisfied customers
My ABS and traction control warning light illuminated
My ABS and traction control warning light illuminated simultaneously. Ami I low on fluid or is it another problem? yed thi morning. Y … read more
Ron Z.
Ron Z.
- Subaru Tech -
Vocational, Technical or Trade Scho
260 satisfied customers
Just bought lightly used 2014 outback bluetooth refuses to
just bought lightly used 2014 outback bluetooth refuses to connect my iPhone … read more
Dan
Dan
Dealership Technician
Associate Degree
2,143 satisfied customers
I just had a new radio installed becasue the bluetooth was
I just had a new radio installed becasue the bluetooth was not working...i had to leave ( family emergency0 before they could make sure my phone was connected..how do i do that … read more
tamaz22
tamaz22
60 satisfied customers
I bought a certified pre-owned 2015 Suburu Forester, and I'm
I bought a certified pre-owned 2015 Suburu Forester, and I'm having difficulty pairing my Iphone. The system is not responding to the commands that I am following in the manual, and I'm wondering if I… read more
tamaz22
tamaz22
60 satisfied customers
We vacuumed out the car and now the front lights and back
We vacuumed out the car and now the front lights and back lights won't turn off. … read more
Mechanic01
Mechanic01
3,641 satisfied customers
My backup camera system died on my 2012 subaru outback. is
my backup camera system died on my 2012 subaru outback. is it an "RCA" wired system. How do know if it is the camera or the screen? … read more
tamaz22
tamaz22
60 satisfied customers
Turned my key to start the car after a short stop only to
turned my key to start the car after a short stop only to find out that he car was still running in the first place :( now it clicks at me and won't start. Any thoughts? … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Runs great 2003 with 222,K miles haven't changed timing belt
Runs great 2003 with 222,K miles haven't changed timing belt or head gaskets ..should I be concerned thinking about trading it in very concerned about breaking down in middle of nowhere ..my wife's il… read more
George H.
George H.
Subaru Certified Technician
Associate Degree
1,349 satisfied customers
My key will not turn in the ignition, Steering wheel will
The lock symbol on the dashboard has been flashing continuously for the past few days. Even when the car is not locked. I've had the car about a month. Sigh.… read more
Dan
Dan
Dealership Technician
Associate Degree
2,143 satisfied customers
We parked our Subaru Outback on a slightly uneven lawn/road,
We parked our Subaru Outback on a slightly uneven lawn/road, (2015) and when we returned the car key would not turn to start the car. Both of the icons behind the parking break were lit up but I coudl… read more
Dan
Dan
Dealership Technician
Associate Degree
2,143 satisfied customers
What is the difference between the 2015 subaru forester vs
What is the difference between the 2015 subaru forester vs the 2016 subaru Forester in terms of design, improvements, infotainment system, and available features?… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
I have a 2013 Subaru Outback and the Bluetooth won't seem to
I have a 2013 Subaru Outback and the Bluetooth won't seem to work. It won't even search. It is turned on, however there doesn't seem to be a signal. In addition, when I press the hands-free button on … read more
tamaz22
tamaz22
60 satisfied customers
Subaru 2011: 2011 Subaru Forester The computer screen in
2011 Subaru Forester The computer screen in the car that is located in the center of the dash went from being operational, to flashing partial images, to now just a blank white screen that will not le… read more
tamaz22
tamaz22
60 satisfied customers
2007 Subaru Outback: keyless entry..door locks to lock..engage..unlock
I have a 2007 Subaru Outback wagon with keyless entry remote. I want to set the door locks to lock automatically when I start the engine and engage the transmission, and to unlock when I stop and shut… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x