Subaru

Have Subaru Questions? Ask a Subaru Mechanic and Get Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Subaru

My 2016 outback is steering is locked and will not start

Customer Question
Subaru roadside service was unable...
My 2016 outback is steering is locked and will not start Subaru roadside service was unable to help the computer just said steering wheel locked we tried everything battery is full charge and steering wheel will not turn to the right to release and we also have no inside or outside lights and the car is parked in the garage and the wheels will not move and it can not be towed
JA: Have you applied constant pressure to the steering wheel while turning the key in the ignition?
Customer: yes we have
JA: Are you fixing your Outback yourself? What have you tried so far?
Customer: the Subaru roadside service can and tried everything, put his computer on it was here for two hours and nothing
JA: Anything else you want the mechanic to know before I connect you?
Customer: we went online to try to get additional help and nothing and we live 70 plus miles from the dealership we purchased it from we are hopeless - we are check the fuses now, but they are hard to get to if you have big hands I have already paid the deposit
Submitted: 1 month ago.Category: Subaru
Show More
Show Less
Ask Your Own Subaru Question
Answered in 3 minutes by:
10/29/2017
Subaru Mechanic: peterpete190, Auto Technician replied 1 month ago
peterpete190
peterpete190, Auto Technician
Category: Subaru
Satisfied Customers: 29,887
Experience: Auto repair Technician with 17 years experience.Past ASE and other certifications.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Was there an actual fault code set for the steering wheel lock?

Let me know,thanks Pete

Ask Your Own Subaru Question
Ask Kevin C. Your Own Question
Kevin C.
Kevin C.
Kevin C., Subaru Master Tech.
Category: Subaru
Satisfied Customers: 1,727
1,727 Satisfied Customers
Experience: 34 years of Subaru service experience, ASE Master Technician.

Kevin C. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kevin C.

Kevin C.

Subaru Master Tech.

1,727 satisfied customers

34 years of Subaru service experience, ASE Master Technician.

George H.

George H.

Subaru Certified Technician

1,327 satisfied customers

ASE Master Tech 15 + Years

Tim Mohr

Tim Mohr

ASE MASTER TECH

409 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Matt

Matt

Engineer

359 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Chris(aka-Moose)

Chris(aka-Moose)

Subaru Technician

285 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Subaru Tech -

237 satisfied customers

18+yrs experience. State Inspector and Subaru Diagnostics

Don - Mo Lurch

Don - Mo Lurch

Subaru Mechanic

189 satisfied customers

Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Subaru Questions
Cruise control, horn and buttons on steering wheel do not
cruise control , horn and buttons on steering wheel do not function … read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
New Battery - only power to instrument cluster, nothing
New Battery - only power to instrument cluster, nothing else, no interior lights, no emergency lights, no radio, won't start. … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2017 Outback battery died, recharged and installed the
2017 Outback battery died, recharged and installed the battery, now when the car in gear and moving alarm beeps continuously. How do I turn off the alarm? … read more
Dan
Dan
Dealership Technician
Associate Degree
1,723 satisfied customers
I had to change battery in my 1998 subaru legacy wagon, the
I had to change battery in my 1998 subaru legacy wagon, the alarm system keep blinking my front & rear parking lights. I need to find button under dash to reset system. Thankyou … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
02 Impreza, manual. Key won't turn. Steering wheel turns
Steering wheel turns back and forth nicely. Tried two different keys … read more
BOBBYSS
BOBBYSS
Automotive Repair/Damage Investigator
Associate Degree
14,511 satisfied customers
I have a 98 Forester Forester. The steering is REALLY hard
I have a 98 Forester Forester. The steering is REALLY hard to turn until about 5 minutes of driving. Thanks for your help guys. Mike … read more
Gunvir Singh
Gunvir Singh
1,813 satisfied customers
I can't get the car to start or steering wheel to turn. I
I can't get the car to start or steering wheel to turn. I heard all my doors lock after I pushed a button. and I can't remember what I pushed … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
It won't start. I replaced the battery and starter. It made
It won't start. I replaced the battery and starter. It made a strange noise first and tried to start and prior to replacing battery and starter. … read more
Mechanic01
Mechanic01
1,314 satisfied customers
Alternator not charging, battery light is NOT on but comes
alternator not charging, battery light is NOT on but comes on when ignition switch turned to on without engine running. … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Placed battery and horn blares. Brand new battery. 2012
tried replacing the battery because the original was weak … read more
Daniel Lee
Daniel Lee
Lead Automotive Technician
Automotive Technology
20 satisfied customers
Changed battery on2016 outback lost my digetal spedometer.
changed battery on2016 outback lost my digetal spedometer … read more
tamaz22
tamaz22
60 satisfied customers
My 2016 outback is steering is locked and will not start
My 2016 outback is steering is locked and will not start Subaru roadside service was unable to help the computer just said steering wheel locked we tried everything battery is full charge and steering… read more
peterpete190
peterpete190
Auto Technician
29,887 satisfied customers
My outback steering wheel is lock and will not let me start
my outback steering wheel is lock and will not let me start the car and can not be towed … read more
tamaz22
tamaz22
60 satisfied customers
Steering wheel is locked. can't start car. 2018 Forester.
Just trying to start car. Key won't turn. can't joggle sterring wheel loose … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
The positive on the battery was disconnected to clean some
The positive on the battery was disconnected to clean some corrosion. I also changed the oil. Now when I try and drive the car is not active g like it is in gear and once I put in reverse and the car … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
293 satisfied customers
New alternator. New battery. No parasitic drain. Battery
New alternator. New battery. No parasitic drain. Battery voltage slowly decreasing while driving until eventually the car dies with a dead battery … read more
Mechanic01
Mechanic01
1,314 satisfied customers
I turn off my engine and under the steering wheel i see a
i turn off my engine and under the steering wheel i see a blue flashing light it has been on for hour now. What is this and will it run my battery down. … read more
Gary
Gary
Senior Technician
Vocational, Technical or Trade School
52 satisfied customers
BATTERY LIGHT IN DASH IS ON -- nEW aLTERNATOR & NEW bATTERY
BATTERY LIGHT IN DASH IS ON -- nEW aLTERNATOR & NEW bATTERY -- but NOT CHARGING … read more
Chris(aka-Moose)
Chris(aka-Moose)
Subaru Technician
Vocational, Technical or Trade School
285 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x