Subaru

Have Subaru questions? Ask a Subaru mechanic and get answers ASAP

Ask an Expert,
Get an Answer ASAP!

We have a 1998 Subaru Outback Legacy that was in a very

Customer Question
We have a 1998...

We have a 1998 Subaru Outback Legacy that was in a very minor front end fender bender (no damage to either car and airbags did not deploy). The car tries to crank the engine and all electrical systems work but the engine will not turn over.

Mechanic's Assistant: Have you checked the fuel supply? And are all the spark plugs working?

How do we check that?

Mechanic's Assistant: Are you fixing your Outback yourself? What have you tried so far?

We'll only fix it if it's super simple my daughter and I are pretty girly girls and don't know a lot but we've tried looking for an impact switch to no avail, we've followed the instructions for a flooded engine in the manual also didn't work. I checked the fuses in the main fuse box(didn't expect that to be an issue since electric seems fine) tried to check the spark plugs but to be honest they didn't look like spark plugs when i pulled off the cable so I'm not even sure if I was looking at the right thing.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I dont think so

Submitted: 8 months ago.Category: Subaru
Show More
Show Less
Ask Your Own Subaru Question
Answered in 3 hours by:
10/23/2017
Subaru Mechanic: tamaz, Subaru master technician replied 8 months ago
tamaz
tamaz, Subaru master technician
Category: Subaru
Satisfied Customers: 1,397
Experience: Subaru certified,ASE Master technician,25 years experience
Verified

Hi,do you have any aftermarket equipment on the car like a alarm or remote starter?This also could be related to a bad battery or a starter,did you happen to try a jump start yet?

Ask Your Own Subaru Question
Customer reply replied 8 months ago
No because the car seems to have a strong start it just won't turn over and all of the electrical systems seem to be working. No there aren't any after market equipment installs.
Subaru Mechanic: tamaz, Subaru master technician replied 8 months ago

Are you saying the engine will crank over but will not start then?

Ask Your Own Subaru Question
Customer reply replied 8 months ago
I also disconnected the battery this morning and reconnected it and now the headlights are flashing but they aren’t controlled by the hazard light switch in fact I can turn the hazard lights on at the same time and I have two sets of flashing lights.
Subaru Mechanic: tamaz, Subaru master technician replied 8 months ago

If you have the key fob to unlock the doors just press either button to stop the flashing,at this point with the no start we could be dealing with no fuel,or spark its possible the timing belt could have broke also,does the engine sound any different when you turn it over(cranking)?

Ask Your Own Subaru Question
Customer reply replied 8 months ago
We don’t have a key fob. The engine sounds the same as far as I can tell.
Subaru Mechanic: tamaz, Subaru master technician replied 8 months ago

There should be a black reset button under the dash by the hood release press the button with the key in the on position

Ask Your Own Subaru Question
Customer reply replied 8 months ago
Found it. Now I’m back to square 1 at least
Subaru Mechanic: tamaz, Subaru master technician replied 8 months ago

Ok great,if you have a assistant around i would like you to pull the #1 ignition wire of the ignition coil,the coil is directly on top of the engine and should be marked with numbers, while it is removed stand back ,have your assistant crank engine over and let me know if any sparks are coming from it

Ask Your Own Subaru Question
Customer reply replied 8 months ago
We finally were home this evening at the same time, we have spark. What next?
Subaru Mechanic: tamaz, Subaru master technician replied 8 months ago

The next step would be to see if you are getting fuel,you will need to remove the line coming out of the filter ( located on the drivers side in front of the battery ) to the rail.After removing line you will need a container to catch any fuel that may come out,you should get a nice steady flow of fuel while the engine is turned over.

Ask Your Own Subaru Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a subaru mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask tamaz Your Own Question
tamaz
tamaz
tamaz, Subaru master technician
Category: Subaru
Satisfied Customers: 1,397
1,397 Satisfied Customers
Experience: Subaru certified,ASE Master technician,25 years experience

tamaz is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kevin C.

Kevin C.

Subaru Master Tech.

1,727 satisfied customers

34 years of Subaru service experience, ASE Master Technician.

George H.

George H.

Subaru Certified Technician

1,349 satisfied customers

ASE Master Tech 15 + Years

Tim Mohr

Tim Mohr

ASE MASTER TECH

418 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Matt

Matt

Engineer

373 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Chris(aka-Moose)

Chris(aka-Moose)

Subaru Technician

332 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Subaru Tech -

260 satisfied customers

18+yrs experience. State Inspector and Subaru Diagnostics

Don - Mo Lurch

Don - Mo Lurch

Subaru Mechanic

193 satisfied customers

Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Subaru Questions
I've 2015 Subaru outbacke 2.5i. And I've the problem with
and I've the problem with the SRS Light on the dash after the vehicle got front end damaged deployed both airbags and curtain, the bodyshop replace all new parts from dealer which control module, all the bags and front sensors but the SRS still on. scan the vehicle showing the code B1872 &B1877 Short ground for both front seats cushion airbags. … read more
Dan
Dan
Dealership Technician
Associate Degree
2,106 satisfied customers
My 2000 Subaru gauge show that my car is overheating, but
My 2000 Subaru gauge show that my car is overheating, but does it intermittently as I'm driving … read more
George H.
George H.
Subaru Certified Technician
Associate Degree
1,349 satisfied customers
Second opinion] I am not getting spark from coil pack on 3
Second opinion] I am not getting spark from coil pack on 3 and 4 … read more
George H.
George H.
Subaru Certified Technician
Associate Degree
1,349 satisfied customers
I have a 209 Subaru Outback and the windshield wiper fluid
I have a 209 Subaru Outback and the windshield wiper fluid for the front and rear windows works backward. If I follow the book and do what it says for the front the rear fluid comes out and if I do wh… read more
Mike V.
Mike V.
technician
Subaru and Nissan factory training.
27,008 satisfied customers
I have a 99 outback that was partially flooded and ran fine
I have a 99 outback that was partially flooded and ran fine when parked but now after being flooded it cranks but I'm not getting a spark from the coil, i know this because i pulled a plug and checked… read more
Tom
Tom
Vocational, Technical or Trade School
21 satisfied customers
I had the air bag replaced in my 2005 Outback VDC, now the
I had the air bag replaced in my 2005 Outback VDC, now the doors no longer auto-lock when the car is moving. Just wondering if there is a way to turn this back on? … read more
tamaz
tamaz
Subaru master technician
1,397 satisfied customers
Just looking fuse that controls air bags on a 2007 outback.
Just looking for a fuse that controls air bags on a 2007 outback. … read more
tamaz
tamaz
Subaru master technician
1,397 satisfied customers
Where is the immobilizer on 2002 Subaru Outback? I 't have
where is the immobilizer on 2002 Subaru Outback? I don't have transponder key and I can't get car to start after connecting two plug together.… read more
tamaz
tamaz
Subaru master technician
1,397 satisfied customers
Subaru Baja Sport: 2003 Subaru Baja Sport. Are the bumper
2003 Subaru Baja Sport. Are the bumper covers & front right (passenger) fenders from similar years of the outback & legacy compatible?… read more
tamaz
tamaz
Subaru master technician
1,397 satisfied customers
98 Subaru outback: had a dead battery..keyless entry..recharged..crank
My nieces 98 Subaru outback had a dead battery, because of the flashing emergency lights caused by the remote keyless entry system failure which we resolved with pushing the emergency override button … read more
Mike V.
Mike V.
technician
Subaru and Nissan factory training.
27,008 satisfied customers
wagon: most worry free and reliable model year and engin
We are in the market for a used Subaru wagon. Something newer than 2002. Is there a particular engine type and size, model year or anything else we should be zeroing in on to find the most worry free … read more
Kevin C.
Kevin C.
Subaru Master Tech.
High School or GED
1,727 satisfied customers
1997 Subaru Legacy Outback: that was wrecked by sliding..road..airbags
I am restoring a 1997 Subaru Legacy Outback that was wrecked by sliding off the road onto big rocks. The airbags deployed. I have replacement airbags. How do I reset the system after installing the ai… read more
George H.
George H.
Subaru Certified Technician
Associate Degree
1,349 satisfied customers
2006 subaru forester: repaced..airbag light..light stays..module
i have a 2006 subaru forester JF1SG656X6H752826 the airbab deloyed during a accident i repaced the airbag but the airbag light stays on can the light be reset and how or do i need to replace the airba… read more
Mike V.
Mike V.
technician
Subaru and Nissan factory training.
27,008 satisfied customers
subaru: in the 2500 to 3000 range automatic..cars..000 miles..12k
I;m looking for a used subaru in the 2500 to 3000 range automatic. what i am finding are cars with around 150,000 miles on them about 12k a year. i know that is average ish. with a well maintained car… read more
Mike V.
Mike V.
technician
Subaru and Nissan factory training.
27,008 satisfied customers
1993 Subaru Legacy: FWD w/ Auto Trans..Ran Fine..Wont Start today.
1993 Subaru Legacy FWD w/ Auto Trans. 143000 miles Ran Fine Yesterday. Won't Start today. Cranks, but will not start. Getting Spark and fuel to Plugs. Tried Starter Fluid, New Plugs, Wires, TPS and ev… read more
Amedee
Amedee
Automotive Consultant
Vocational, Technical or Trade Scho
19,169 satisfied customers
94 subaru legacy: 4 cyl..weather..problem happens..flooded
I have a 94 subaru legacy 4 cyl I have been having problems with it starting in cold damp weather. now it will not start at all. when this problem happens the engine becomes flooded. The spark plugs a… read more
Mike V.
Mike V.
technician
Subaru and Nissan factory training.
27,008 satisfied customers
1996 Subaru impreza: 5spd AWD 160,802 miles..light came..My mechanic
1996 Subaru Impreza 5spd AWD 160,802 miles, died while driving (had been running fine) noticed previous week dash airbag light came on & went right back off. My mechanic diagnosis: won't start, no spa… read more
Mike V.
Mike V.
technician
Subaru and Nissan factory training.
27,008 satisfied customers
2006 Subaru Legacy Outback: the front light..replacing..wont start
I replaced the front light in my 2006 Subaru Legacy Outback. I had to remove the battery to do it. After replacing everything my Subaru won't start. The engine doesn't even crank over. The electrical … read more
Archer
Archer
High School or GED
31 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x