How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask john -aka eauto Your Own Question
john -aka eauto
john -aka eauto, ASE Certified Technician
Category: Subaru
Satisfied Customers: 16150
Experience:  15 years as a auto tech
Type Your Subaru Question Here...
john -aka eauto is online now
A new question is answered every 9 seconds

My 2002 Forester high beams work, but low beams do not, I

Customer Question

My 2002 Forester high beams work, but low beams do not
JA: Have you checked the bulbs and fuses?
Customer: I replaced both bulbs 5 months ago without any problems when one side failed completely. Looked at fuses inside, but none were labeled for headlights, fuses did not look burnt.
JA: Are you fixing your Forester yourself? What have you tried so far?
Customer: I am out of town, away from home for a week and this just happened last night.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No thank you.
Submitted: 4 months ago.
Category: Subaru
Expert:  john -aka eauto replied 4 months ago.

Hi . Thank you for asking your question on JustAnswer.

have you checked the bulbs yet?

Customer: replied 4 months ago.
It's night now and will need to wait until morning. How is it possible that both low beams went out at the same time while both of the high beams are still working?
Customer: replied 4 months ago.
Cannot call at the moment. Just want to know what to check if bulbs look okay.
Expert:  john -aka eauto replied 4 months ago.

when one goes out it causes a voltage spike and generally takes out the second bulb...thats the first step

low beam and hi beam are seperate filaments

Customer: replied 4 months ago.
Ok. Thanks John. I will examine bulbs in the morning to see if the filament has broken for the low beams.
Expert:  john -aka eauto replied 4 months ago.

let me know