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Mike V.
Mike V., Subaru Technician
Category: Subaru
Satisfied Customers: 25199
Experience:  Certified Subaru Technician, factory trained by Subaru.
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My 2013 Impeza will not start. All of the lights in the dash

Customer Question

My 2013 Impeza will not start. All of the lights in the dash come on and the radio works. I just will not turn over and get cranked.
JA: Have you checked the fuses? The dashboard bulbs?
Customer: No. How do I go about doing that?
JA: What is the model of your '13 Subaru?
Customer: Impreza
JA: Are you fixing your Impreza yourself? What have you tried so far?
Customer: Just tried to crank it up like I usually do
JA: Anything else you want the mechanic to know before I connect you?
Customer: Don't think so
Submitted: 7 months ago.
Category: Subaru
Expert:  Mike V. replied 7 months ago.

Thank you for your question!
My name is ***** ***** give me a moment to review your question and respond with the assistance you need!

Expert:  Mike V. replied 7 months ago.

Just to be clear, the engine will not crank at all?

or does it crank and not start?

Customer: replied 7 months ago.
Neither crank or start
Expert:  Mike V. replied 7 months ago.

Ok do you hear any sound when you try to start it?
Maybe rapid clicking noises?

Customer: replied 7 months ago.
I hear a clinking noise when I turn the key.
Expert:  Mike V. replied 7 months ago.

No need to request a call, please give me a moment to respond

Expert:  Mike V. replied 7 months ago.


Even though you do have some power, the battery appears to not be strong enough to actually crank the engine. Usually when this happens, the battery has voltage, but it takes amperage to turn the starter motor.

I would start with a jump start. Leave the donor car attached for 15 minutes, then try to start it. You should hear the donor cars engine sort of strain when you are trying to start your car. If it starts, have the battery tested. Most parts stores will test the battery on the car for you, and if you need a new one will even replace it once you purchase it free of charge as well.

Please let me know what more I can do to assist you today. Also, please be kind and remember to rate my answer, Just Answer does not compensate me for my time and resources. Follow up questions are included in the price of your question. If you are using the free trial, or have a subscription a rating is still required.
Thank you so much!

Expert:  Mike V. replied 7 months ago.

Do you need more help?