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Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.
You need to replace the radio, I have seen this many times as I work at the dealer. Our shop has a reman program for these radios. The built in amplifier is the problem and is replaced as part of the head unit.
Hello again Dan here,
I am contacting you because the post has not been closed or rated.
This question is coming up on 7 days which means it will time out and close.
You have already paid to get this question answered, but you have not rated.
Let me help some more. Is there anything else I can help you with?
If I did not give you 5 star service, please let me know what I missed.