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tamaz, Subaru master technician
Category: Subaru
Satisfied Customers: 1277
Experience:  Subaru certified,ASE Master technician,25 years experience
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My 2014 Outback USB port appears to not hook up to my IPhone

Customer Question

My 2014 Outback USB port appears to not hook up to my IPhone 5S. Just says "check device" when I scroll through. It did work at one time, then I did not use it for a while, then recently tried again and it doesn't work. It does charge through my chargers, just nothing when I try to get my music to play.
Submitted: 1 year ago.
Category: Subaru
Expert:  tamaz replied 1 year ago.

Hi,if the USB does not recognize the device after different cables and devices have been tried the problem is most likely in the USB port itself,in my opinion it's in a poor place in the glove box,we have many problems with broken USB connection ports.You may still be within warranty if you are not over 36k,thanks.