Subaru

Have Subaru questions? Ask a Subaru mechanic and get answers ASAP

Ask an Expert,
Get an Answer ASAP!

Cant get the hatch and windows to go down
, we cant get…

Customer Question
Cant get the hatch...

Cant get the hatch and windows to go down

Mechanic's Assistant: Sometimes things that you think will be really complicated end up being easy to fix with a Subaru. The Subaru Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

We cant get the windows to go down and get the hatch open

Mechanic's Assistant: Are you hoping to fix this yourself?

Yes

Mechanic's Assistant: Great! What have you tried so far?

Nothing so far

Mechanic's Assistant: Is there anything else important you think the Subaru Mechanic should know about your Subaru?

Yes the abs light stays on

Submitted: 2 years ago.Category: Subaru
Show More
Show Less
Ask Your Own Subaru Question
Answered in 10 hours by:
2/16/2016
Subaru Mechanic: Eric, Automotive Repair Shop Manager replied 2 years ago
Eric
Eric, Automotive Repair Shop Manager
Category: Subaru
Satisfied Customers: 35,195
Experience: Automotive Repair Shop Manager, Technician/JA Mentor
Verified

HI,

I am sorry that you have not been helped yet. I just came online and saw your question.

Ok, first, I need to know what is the year and model of your Subaru. Second, if you have not done so, you should test the fuses and relay. I will also need the last 8 of the vin to pull the schematics

Ask Your Own Subaru Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a subaru mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Automotive Repair Shop Manager
Category: Subaru
Satisfied Customers: 35,195
35,195 Satisfied Customers
Experience: Automotive Repair Shop Manager, Technician/JA Mentor

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kevin C.

Kevin C.

Subaru Master Tech.

1,727 satisfied customers

34 years of Subaru service experience, ASE Master Technician.

George H.

George H.

Subaru Certified Technician

1,349 satisfied customers

ASE Master Tech 15 + Years

Tim Mohr

Tim Mohr

ASE MASTER TECH

418 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Matt

Matt

Engineer

373 satisfied customers

Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing

Chris(aka-Moose)

Chris(aka-Moose)

Subaru Technician

332 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Subaru Tech -

260 satisfied customers

18+yrs experience. State Inspector and Subaru Diagnostics

Don - Mo Lurch

Don - Mo Lurch

Subaru Mechanic

193 satisfied customers

Heavy Line Mech, Race Shop Owner, Mobile Electronics.

< Previous | Next >

Related Subaru Questions
2014 Subaru Forester turbo - traction control, assist, abs,
2014 Subaru Forester turbo - traction control, hill assist, abs, and tire lights all come on after starting vehicle and it won't go in to gear until we restart the vehicle several times and the lights… read more
tamaz22
tamaz22
60 satisfied customers
I left the keys in the ignition on accessory over night and
I left the keys in the ignition on accessory over night and the battery died. The first jump worked then it died. It won't take a jump and I can't open the back hatch … read more
Jake
Jake
309 satisfied customers
I replaced the battery on my 2014 outback today and the
I replaced the battery on my 2014 outback today and the driver window would only move an inch or so. Tried the reset by rolling it halfway down and back up. Now the car will start then immediately die… read more
tamaz22
tamaz22
60 satisfied customers
Help! I can't open the hatch of my 2016 forester. Had it
Help! I can't open the hatch of my 2016 forester. Had it open earlier today. When I use the remote and/or try from my car it sounds like it is going to open and then beeps 3 times fast and does nothin… read more
Curtis
Curtis
Vocational, Technical or Trade Scho
1,723 satisfied customers
The eye sight, abs, and vehicle stabilization lights went on
The eye sight, abs, and vehicle stabilization lights went on to indicate an issue. Upon arrival the 2015 forester would not start without being jumped. The car did "turn" with radio on and windows ope… read more
Chris(aka-Moose)
Chris(aka-Moose)
Subaru Technician
Vocational, Technical or Trade School
332 satisfied customers
The ABS ligth is on (and ABS not working as I have test it).
Hello! The ABS ligth is on (and ABS not working as I have test it). I have to say that I changed the fog lights this weekend, and all the bumper and grille had to be talen off, So i dont know if I had… read more
indy-tech
indy-tech
Shop owner, technician
Vocational, Technical or Trade Scho
11 satisfied customers
I just had ABS light, Check Engine light, and Cruise light
I just had ABS light, Check Engine light, and Cruise light flashing, as well as Error Code SS come on this morning. … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2012 Imp Ltd Hatch had no horn. Turns out conductor in
Hi. 2012 Imp Ltd Hatch had no horn. Turns out conductor in clockspring ribbon was open...weird, Upon assy with original steering andle sensor horn works but now ABS and stability lights on! Driving ar… read more
tamaz22
tamaz22
60 satisfied customers
Got a 2000 Outback Wagon. When it rains or it is washed, when
Got a 2000 Outback Wagon. When it rains or it is washed, when I open the rear tailgate and lift the hatch water pours out the access ports for the light bulb access on BOTH the left and right side of … read more
Eric
Eric
Auto Technician
589 satisfied customers
I am unable to open the rear hatch on my 2004 Subaru
I am unable to open the rear hatch on my 2004 Subaru Forester. I crawled into the rear of the car and pried the cover off a little to get to the latch mechanism but am unable to release anything to ge… read more
tamaz22
tamaz22
60 satisfied customers
Subaru Outback: I have a 2008 Outback with an electrical short
I have a 2008 Outback with an electrical short in the hatchback. How do I remove the interior trim on the hatch to access the wire harness? Feels like I'm going to break it if I pry it off.… read more
tamaz22
tamaz22
60 satisfied customers
2001 Subaru Outback----The side windows and rear trunk space(hatch
2001 Subaru Outback----The side windows and rear trunk space(hatch back) windows never defrost. I have tried everything from changing the temperature to whatever else. This is a very simple thing and … read more
George H.
George H.
Subaru Certified Technician
Associate Degree
1,349 satisfied customers
The latch on the tailgate is frozen and will not open the hatch.
The latch on the tailgate is frozen and will not open the hatch. Pushing or pulling won't budge it. How can it be repaired? It's on a 2000 Legacy/Outback.… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Subaru Outback: We have a 2006 Outback and somehow the rear
We have a 2006 Outback and somehow the rear hatch lock got locked before it closed - the part in the locking mechanism turned and now we can't close the hatch. Is there something to do to get that to … read more
zzdaryl
zzdaryl
Lead Auto Tech
Some college and advanced training
4 satisfied customers
Subaru Outback hatchback tailgate is locked closed.
Subaru Outback tailgate is locked closed and the key nor electronic switch will not open it. Is there an interior emergency connection to the door?… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
1998 Subaru Outback: started, ran fine..jump starting..battery cables
my 1998 Subaru Outback started, ran fine, shut it off, and now it will not turn over. Tried jump starting, still doesn't turn over. Cleaned battery cables, still nothing. The ABS light on the dash wil… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
1996 Impreza: we jump started it, and had a new battery put..car died
My daughter has a 1996 Impreza. When the battery was dead, we jump started it, and had a new battery put in. Next day the car died again. Realized the brake lights were staying on, even with the engin… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2002 Outback: rusty..door wont open..hatch door latch system myself
I have a 2002 Outback. The open- latch on the back hatch door became rusty and now the hatch door won't open. Can I replace the hatch door latch system myself or should I go the expensive route and ta… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x