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My 2002 Subaru Outback car alarm is going off. I've never

Customer Question
had a fob, just my...
My 2002 Subaru Outback car alarm is going off. I've never had a fob, just my wife.
Submitted: 2 years ago.Category: Subaru
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Answered in 1 minute by:
8/13/2015
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago
Mike V.
Mike V., Subaru Technician
Category: Subaru
Satisfied Customers: 26,240
Experience: Certified Subaru Technician, factory trained by Subaru.
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Hi there,

Do you still need help with this?

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Customer reply replied 2 years ago
I have tried turning on off multiple times as suggested online and I. Manual, does not reset
Customer reply replied 2 years ago
If j call is the 18 in addition to the 24?
Customer reply replied 2 years ago
Are you there?
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Yes, there is an extra charge for the call.

Try this for me, turn the ignition on and off 3 times, this should turn the alarm off if it's the factory alarm.

Let me know.

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Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Or is that what you mean you have done already?

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Customer reply replied 2 years ago
already did that many times
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Ok, then this is not the factory alarm.

Look under the dash on the driver side and check for a small black box, usually held in with zip ties, if you locate it, try unplugging it to see if the alarm stops,

Please let me know.

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Customer reply replied 2 years ago
When I lock all and close the door, beeps twice. When I unlock, won't reset
Customer reply replied 2 years ago
Alarm has stopped. But still flashing fast on dash and will not start
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Try holding it in the unlock position for about 10 seconds before you open the door.

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Customer reply replied 2 years ago
Pretty sure it's factory alarm, but we bought used five years ago
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

The security light is flashing on the dash? Does the car click or anything when you attempt to start it?

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Customer reply replied 2 years ago
I have no idea what I'm looking for.
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

It's ok, lets slow down, what do you hear when you try to start the car with the alarm off?

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Customer reply replied 2 years ago
No, no click
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Ok, is the car auto or manual transmission?

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Customer reply replied 2 years ago
Ok, there is a slight click
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Ok, can you tell if the click is from under the dash or under the hood?

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Customer reply replied 2 years ago
Close, prob dash
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Ok, that does sound like you are hearing the starter disable relay.

So, let's take a step back, close the hood if it's open, lock all the doors. Try unlocking the passenger side door instead of the driver side and see if the alarm stops going off when you unlock the door.

Try this and let me know.

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Customer reply replied 2 years ago
Manual
Customer reply replied 2 years ago
No dice
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Ok, so when you unlocked the door, the alarm started going off again?

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Customer reply replied 2 years ago
No, no alarm, still acting like alarm is set. Light blinking, won't start
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Ok, the light should blink. Unless it's blinking when you are trying to start it, it normally blinks.

I think the next step has to be to attempt to jump start the car. Leave a donor car on it for about 10 minutes, then try it and see if it turns over.

Please let me know.

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Customer reply replied 2 years ago
Hello?
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Ok, the light should blink. Unless it's blinking when you are trying to start it, it normally blinks.

I think the next step has to be to attempt to jump start the car. Leave a donor car on it for about 10 minutes, then try it and see if it turns over.

Please let me know.

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Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Sorry, not sure why you didn't see my last reply...

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Customer reply replied 2 years ago
No, it is still blinking when j try to start it
Customer reply replied 2 years ago
It has not stopped flashing very fast since the alarm went off. Like it's in a lockdown mode
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

Ok

Lets try to disconnect the battery, turn the ignition to the on position and reconnect the battery. Then turn the ignition off and then try to start the car. If this doesn't solve it, then it's probably going to need a new keyless entry control module.

Let me know.

Sorry for the 2 minute response times, I have to type this out and also try to think of ways to help you out.

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Customer reply replied 2 years ago
I don't have tools to disconnect te battery
Customer reply replied 2 years ago
I want to avoid a wrecker fee, that's why I contacted you
Customer reply replied 2 years ago
or my wife coming out with her keyfob
Subaru Mechanic: Mike V., Subaru Technician replied 2 years ago

I understand that, however you don't have any tools to attempt this repair and clearly working the key isn't going to resolve the issue.

I will open this up for the other experts and if anyone has any new ideas, they will reply.

Please do not respond or the question will be locked to me and if anyone has any new ideas they will not be able to respond.

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Customer reply replied 2 years ago
I have resolved this on my own.
Customer reply replied 2 years ago
The site is not letting me rate this or request a refund from my iPad.
Customer reply replied 2 years ago
now I'm on a laptop, and site is still not letting me rate the thread or request a refund. I am very aggravated with this site, sorry I found it.
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Mike V.
Mike V.
Mike V., Subaru Technician
Category: Subaru
Satisfied Customers: 26,240
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Experience: Certified Subaru Technician, factory trained by Subaru.

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