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José M.
José M., Attorney
Category: Spain Law
Satisfied Customers: 6083
Experience:  Spanish Attorney
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We signed a contract today in Tenerife. When we came away

Customer Question

We signed a contract today for timeshare in Tenerife. When we came away from the sales pitch we realised there was no mention of a cooling off period. Is this within the law in Spain to do this. We also paid them £1000 with my debit card.We would like to cancel this and wondered if this will be possible?
Submitted: 1 year ago.
Category: Spain Law
Expert:  José M. replied 1 year ago.

Hi there, José M. Spanish atorney. According to European law and spanish law ( Law 4/2012) you as a consumer has a 14 days cooling period to desist of the contract and you do not have to explain your reasons. You must let them know that you desist in a way you could probe in a future. You can send them a burofax What is an special Mail you will find at a post office. You could send them a registred Mail ( certifícate mail) or even to send a notario with your instrutions to their oficcces ( 200 euros cost) Once you do that they have 30 days to give your money back. Read mire here.