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How can I cancell the contract with the Vocation Hub

Customer Question
Good morning How can I cancell...
Good morning
How can I cancell the contract with the Vocation Hub International.
We were invited to a presentation at the Ruimsig Golf Club on 18th October 2017.they used a free holiiday in Thailand as an enticement. The salesman Mel and his side kick Lukas Muller did the presentation, using the Thailand trip as motivation, saying that Lukas had been on this trip many times. They offered me the choice to pay the entry fee on budget account but put it through as a single payment. When we got home we read that the Free Trip to Thailand had terms and conditions, namely that the resort had an age restriction of only people between the age of 30 and 65, The sales people knew our ages and that we did not qualify being 73 and 63 years old.
They alsoo did not explain the contract fully, and used delaying tactics to get passed the cooling off period.
I have keptall the email and sms copies.
They now say that the salesman did not sighn the contract that I did.
Is there anyway I can cancell this contract?
Submitted: 2 months ago.Category: South Africa Law
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Answered in 5 days by:
12/19/2017
Lawyer: Freddie Lombard, Attorney replied 2 months ago
Freddie Lombard
Freddie Lombard, Attorney
Category: South Africa Law
Satisfied Customers: 2,739
Experience: Practicing attorney and conveyancer with 16 years post article experience.
Verified

Hi I'm Freddie,

Welcome to Just Answer. Thank you for your question. I am reviewing it now and will post a reply here ASAP.

Regards

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Lawyer: Freddie Lombard, Attorney replied 2 months ago

This is a very difficult question, and unfortunately not one with a clear a simple answer.

The current situation is unclear and has not been tested in a Court. The Consumer Protection Act (CPA) makes provision for the cancellation of fixed term contracts in certain circumstances and under certain conditions. The problem with these time share agreements is that they are not fixed term contracts and they are in fact contracts that are binding in perpetuity.

The effect of this is that the CPA is not specifically applicable to them.

And, the only manner to cancel these type of agreements is BY AGREEMENT between the parties, and from my experience, the provider will only consider a request for cancellation in the event that the consumer is up to date with all their payments due for the points, levies and other charges. Even then, the consumer can only request cancellation, and the provider can, in terms of the contract and constitution of the company refuse such a request.

To cancel the agreement due to (for instance) the non-performance of the provider is very difficult because the small print basically absolves them from any responsibility - they NEVER guarantee that accommodation at the chosen resort will be available for instance.

The long and short of it is that a Court will always give preference to rather enforcing a contract than to cancelling it. This is mainly due to the fact that the Courts do not want to create any uncertainty in the law, and once contracts become "cancellable at the whim of a party" the law will become completely uncertain. The fact is that when the contract was signed, it was by agreement, and it is therefore accepted that the parties accepted the terms and wanted to enter into the agreement and that they understood the contents and consequences.

In other words, the courts will not lightly involve itself with the contract and unless it can be shown that the contract is illegal or against the public interest, they will allow people to freely contract with one another

I hope this answered your question.

I know it will take an extra minute of your time to rate my service, but if you do not rate it, I do not get paid by the website so I would really appreciate it if you would be so kind as to rate my service positively. Feel free to ask further questions here on this topic at no extra cost if you need more information.

Regards

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Lawyer: Freddie Lombard, Attorney replied 1 month ago

Good morning,

This is just a quick note to follow up. Did you find my answer helpful? Is there anything else I can assist you with before you rate the service? Please note that I do not get paid if you do not rate.

Regards

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Experience: Practicing attorney and conveyancer with 16 years post article experience.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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