South Africa Law
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I will try to assist. Just tell me, are you from South Africa? If not, how does South Africa feature in this scenario?
What is looking like a scam? This forum? It is not a scam. The legal experts advise and assist people daily. But as the forum moderator told you in the beginning, you can request a refund.
If you would like me to advise you of your possible options, kindly provide me with a detailed background to your question. What were your travel arrangements? What airline did you use? What were the conditions of your vacation funding and the source thereof?
Who told you that you didn't pay for the hostel accommodation, and refused you to go through? If it was the Guatemalan customs officials, then you will have to institute a damages claim against them in Guatemala. Our courts will not have jurisdiction over something they did in their country. I don't think Emirates is to blame. It seems as if the sole blame lies with custom officials. You could write to the Guatemalan government and complain and demand damages compensation or you could contact a Guatemalan attorney to take action on your behalf. You probably already have this information but here is the website for the Guatemalan government http://www.presidencia.gob.gt/. Maybe this human rights attorney Jordán Rodas (http://www.presidencia.gob.gt/acercamiento-y-alianzas/apoyo-a-nuevo-procurador/) could assist you in this regard.
I wish you all the best with your claim.
I respectfully ***** ***** I have assisted you. Google can translate the website for you, but it is Spanish they are speaking, not Latin. The only other alternative is to arrange a consultation with an attorney in South Africa and ask him to contact an attorney in Guatemala. You can contact the Law Society to find out if there are Spanish speaking attorneys in South Africa who can assist you.
I'm sorry you don't feel satisfied with my response, because the advice I gave you, is sound advice. But I don't think you understand how this forum works. This is not my company. I'm an independent expert. When you pay your deposit, I don't get anything unless you are satisfied with my response. Furthermore, this is only an advice forum. The lawyers here will not take on your case or anything like that. They will only give you advice. Personally I don't think it is fair after all the time I have spent on your questions to be still unsatisfied, but it is your choice. If you want your deposit back you should e-mail***@******.*** .