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Freddie Lombard
Freddie Lombard, Attorney
Category: South Africa Law
Satisfied Customers: 2674
Experience:  Practicing attorney and conveyancer with 16 years post article experience.
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Is there a 30 day cooling off period in S Africa for

Customer Question

Is there a 30 day cooling off period in S Africa for internet contracts?
Submitted: 11 months ago.
Category: South Africa Law
Expert:  Freddie Lombard replied 11 months ago.

Hi there

Thank you for your question. I will try to assist you in answering it today but please feel free to ask as many follow up questions as you like until you are 100% satisfied.

The Consumer Protection Act affords you a 20 (working day) cooling off period for direct marketing contracts but apart from that there is nothing. In other words, if you have received a call from a company offering you services or products without you having requested the products or services and you then entered into an agreement with them, there will be a cooling off period but apart from that there is no other cooling off period.

I hope this answered your question.

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