South Africa Law
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In other words, if I understand you correctly, the tracking company cannot produce a physical contract that you signed where you agree to a two year contract?
Well, the thing is that, in terms of the Consumer Protection Act, any clause in a contract that says that a fixed term agreement is automatically renewed, is invalid. Section 14 says that, unless there is an express agreement that the contract will be renewed again for a further term, then that agreement will be on a month to month basis.
So, you can write to them and inform them that, in accordance with section 14 of the Consumer Protection Act, the contract cannot be renewed automatically and that you you have already gave them notice to cancel on such and such a date (if that is the case) and that you will give instructions to your bank to stop the debit order as well as report the issue at the National Consumer Commission of they refuse to accept the cancellation.
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