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Related South Africa Law Questions
I had cancel a stop order Planet Fitniss Kolonnade a week
Customer: I had cancel a stop order Planet Fitniss Kolonnade a week ago. Suddenly Planet Fitness decided to do a debit order. Is this legal. … read more
WCLawyer
WCLawyer
Attorney
Bachelor's Degree
9,035 satisfied customers
I am experiencing an issue with Planet Fitness. I was signed
Good morning. I am experiencing an issue with Planet Fitness. I was signed up on a membership plan that I said I did not want as a resulting they have been trying to debit more money from me than they… read more
CaseLaw
CaseLaw
Attorney
Master's Degree
2,426 satisfied customers
I have a question on the holiday clubs. I want to cancel my
What state are you in? It matters because laws vary by location.Customer: I want to cancel my contract with them. I am in Gauteng… read more
CaseLaw
CaseLaw
Attorney
Master's Degree
2,426 satisfied customers
Bert ,We also got caught by the Misrepresentations ,lies and
hi Bert ,We also got caught by the Misrepresentations ,lies and fraudulent methods of the direct marketing team employed by the co. I was shocked to see how many complaints there are on the internet o… read more
Freddie Lombard
Freddie Lombard
Attorney
Bachelor's Degree
3,795 satisfied customers
I have a gym contract R1560 per month. I have 5 months left
I have a gym contract R1560 per month. I have 5 months left on it. I have relocated so I want to cancel my contract. However, they refer to the contract I signed where it states if you relocate within 35km of the gym then you cancel if it is less than 35km then the cancellation fee is 60% of remaining amount. I have relocated 25km. They are insisting I pay over R4,000 in cancellation fee. … read more
CaseLaw
CaseLaw
Attorney
Master's Degree
2,426 satisfied customers
I went to a new gym to become a member, before I even completed
I went to a new gym to become a member, before I even completed my contract they took a registration fee via a card transaction. Then when contract was filled in they could not register me for my dire… read more
Freddie Lombard
Freddie Lombard
Attorney
Bachelor's Degree
3,795 satisfied customers
I recently received a call from a debt collection agency attempting
I recently received a call from a debt collection agency attempting to collect on outstanding fees (approx. R15K) on an expired gym contract. The contract was prepaid and at the end of the contract pe… read more
WCLawyer
WCLawyer
Attorney
Bachelor's Degree
9,035 satisfied customers
good morning. i have a gym contract wich expiered in May. two
good morning. i have a gym contract wich expiered in May. two years. i went to cancel the contract and was told to give 3 months notis. wich i did. i also got a cancelation letter. i was never told th… read more
WCLawyer
WCLawyer
Attorney
Bachelor's Degree
9,035 satisfied customers
I took out a gym contract with Planet Fitness for three years
I took out a gym contract with Planet Fitness for three years and paid R10,000. I took the contract for the Craighall Gym as it is very close to where I live. As I am busy it was convenient to get to.… read more
inciteadvisor
inciteadvisor
Commercial Lawyer
Post graduate degree- LLB
814 satisfied customers
Hi. I am a Sport Scientist and owner of a Practice/Gym that
Hi. I am a Sport Scientist and owner of a Practice/Gym that currently have +/- 250 members. We opened in 2008 and had steady growth until the beginning of this year were we had to change our membershi… read more
inciteadvisor
inciteadvisor
Commercial Lawyer
Post graduate degree- LLB
814 satisfied customers
I "bought" a gym membership for 3 people for 3 years in 2008.
I "bought" a gym membership for 3 people for 3 years in 2008. The last visit any of us made to the gym was in early 2010. At the end of the 3 years, the gym automatically started debiting my account m… read more
JJ
JJ
Master's Degree
4,502 satisfied customers
Good Day, I signed a gym membership contract in May last year
Good Day, I signed a gym membership contract in May last year (2011) where I opted for the Premium membership as I was assured that with this package (being the top package) and I would have access to… read more
WCLawyer
WCLawyer
Attorney
Bachelor's Degree
9,035 satisfied customers
Hi I took out a gym contract on 01/11/2010 and now wish to
Hi I took out a gym contract on 01/11/2010 and now wish to cancel it as I cant really afford to continue with this as my partner was retrenched and we are struggling financially.I have talked to someo… read more
JJ
JJ
Master's Degree
4,502 satisfied customers
My sons who are students (unemployed) asked me if they could
My sons who are students (unemployed) asked me if they could join a gym. The lady concerned phoned me from the gym and took my debit order details down. She said I did not need to sign a contract and … read more
WCLawyer
WCLawyer
Attorney
Bachelor's Degree
9,035 satisfied customers
What is the consumer act saying about gym contract. I have
What is the consumer act saying about gym contract. I have entered into a non cancellable 36 month gym contract with Planet Fitness in Montana (Pretoria), and I had to relocate to Durban (home) now th… read more
WCLawyer
WCLawyer
Attorney
Bachelor's Degree
9,035 satisfied customers
Hi there, I have given Planet Fitness written notice to
Hi there, I have given Planet Fitness written notice to change the debit order details 4 years ago which they failed to implement. I did receive an email from them recently confirming that they did re… read more
WCLawyer
WCLawyer
Attorney
Bachelor's Degree
9,035 satisfied customers
A friend joined a fitness gym on oct 31st after talking to a
a friend joined a fitness gym on oct 31st after talking to a sales rep who quoted a monthly rate of R188 and 10 free sessions with a personal trainer, all to be done through the Edgars club card. Howe… read more
JJ
JJ
Master's Degree
4,502 satisfied customers
I entered into an ill-advised agreement with GTASA in February
I entered into an ill-advised agreement with GTASA in February 2010. In terms of the agreement, I paid R4488 deposit for a ten-year membership of their 'travel alliance' and agreed to pay R512 a month… read more
Mike Otis
Mike Otis
Legal Advisor
Master's Degree
2,094 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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