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Related South Africa Law Questions
I made an cash purchase for Vehicle at Wheel4U in Robertson.
My name is***** made an cash purchase for Vehicle at Wheel4U in Robertson. I purchased the vehicle less than a month ago. I were told by the dealer to take the vehicle for Roadworthy test due to the fact that I wanted the vehicle on the date i Purchased the car. I took the vehicle to roadworthy center close to my home , only to find out that it fail due to the handbrake and that they are unable to see the engine number. I took the vehicle to one of our mechanics and he pick up a few error on the vehicle. He told me that the vehicle is using way to many water as on the day I fix the handbrake. I contacted the dealer and advised him of the error and that the vehicle failed. He ask me to bring the vehicle so that they can have a look at it and see what they can do. So I drove the vehicle to them and the explained to the owner of the dealership what the problem was. He than give me a vehicle to use which was not convenient however, I took the vehicle as i had no options. I live nearly 150km away from the dealer. I was told that the vehicle will be ready by Monday 09 September. I contacted the dealer/saleperson On Friday 6 September and he advised me that the thermostat need to be replace and that the vehicle will be ready for collection on Monday 9th September. On Monday I message the dealer and no reply. I told him that I will collect the vehicle on Tuesday 10th September as this is the only off day i can get from work. I drove from Heidelberg WC to Robertson with the vehicle they give me to use. I contacted the salesperson and he told me that the vehicle is nearly done and still need to go for roadworthy. I told him I am willing to wait for the vehicle as i need to get back to my comfortableness. As i drove received a call from the salesperson saying that. The place where my car was kept advised that the radiator needs to be replaced and this will take a few days. At this point i was livid as I am few meters away from the dealership. I told the dealer that I cannot accept this as everytime its a different story. He agreed to me meet at the dealership Wheels4U. So i told him that the vehicle they gave me is not comfortable that i got backache while drive nearly 150km and they want me to drive back and come back a few days again. He contacted the owner and he advised that the do not have any vehicles on the floor which the can give for me to use, while i can see there is more than enough vehicle. I completely lost and told the dealer to tell the owner he can keep the vehicle and I demand my money by close of business 10.09.2019. I had to contact family members to arrange transport back as I refuse to use that temporary vehicle the give me. I still haven't receive any communication from them nor has my money been paid into my account. I told the dealer that i will be taken the next step and he said he advised the owner and the owner said" i will than have to make contact with the ombuds as they are busy fixing my car. Can you please assist … read more
Charlene Vorster
Charlene Vorster
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Honours
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I just bought a new vehicle and after having taken delivery
I just bought a new vehicle and after having taken delivery and familiarizing myself with the workings of the vehicle I noticed that the vehicle was not "new", but that it already had enough mileage o… read more
WCLawyer
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goodmorning i bought an audi in nov 2012, the car has given
goodmorning i bought an audi in nov 2012, the car has given me no problems until july 2013, it was then taken to the dealer ship, because of the EPC warning light on. the dealership has been strugglin… read more
WCLawyer
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Good morning I trust all is well, I bought a GMW steed 5
Good morning I trust all is well, I bought a GMW steed 5 2013 model in January, however the engen is starting to use excessive oil the vehicle has 8000km on the clock and I all ready had to put 4 poin… read more
JJ
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Good day Sir / Madam, Ive bought a vehicle from Centurion
Good day Sir / Madam, I've bought a vehicle from Centurion Motor Group in February last year. There were 13 problems outstanding, and before the 3 months warranty expired, I took it back, seeing that … read more
inciteadvisor
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Hallo I bought a new offroad vehicle about about one year
Hallo I bought a new offroad vehicle about about one year ago. At 400 km the back diff developed a oil leak. They then replaced the oil seal. It leaked again, then they replaced the diff. After this t… read more
JJ
JJ
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hi i bought a brand new 2013 Jeep grand cherokee 30 crd overland
hi i bought a brand new 2013 Jeep grand cherokee 30 crd overland drove out the dealership 150 km on the way to polokwane the car started jerking. i quickly looked at the fuel slip and confirmed that i… read more
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I bought a car (Jeep Compass) in August 2012. The car broke
I bought a car (Jeep Compass) in August 2012. The car broke down over the past weekend (27 October'12). The part that broke down is NOT due to normal wear and tear. The car has travelled less than 600… read more
inciteadvisor
inciteadvisor
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I bought a brand new Toyota 3 Litre D4D last week with 280km
I bought a brand new Toyota 3 Litre D4D last week with 280km on the clock, but there is a rattle on the suspension which the Toyota Dealer couldn't fix in their workshop after two days. They decided t… read more
inciteadvisor
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Bought a new Hyundai I10 and received delivery on Tuesday 17/7/2012
Bought a new Hyundai I10 and received delivery on Tuesday 17/7/2012 and 18/7/2012 i heard a funny noise in gearbox. On 19/7/2012 we took it back to dealer and they inform me that it is a faultu thrust… read more
inciteadvisor
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HI, I bought a brand new VW Polo 1.6 which is currently less
HI, I bought a brand new VW Polo 1.6 which is currently less than a month old and has 1000 kms on the clock. Since I received the vehicle I had problems with an unidentified rattling sound coming from… read more
inciteadvisor
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I bought a vehicle for cash on the 9th Dec 2011 from a dealership
I bought a vehicle for cash on the 9th Dec 2011 from a dealership in JHB. At the bottom of my purchase 1 page document ,it states "Risk passes to the purchaser on delivery" . Warranty option - I said … read more
WCLawyer
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A week ago I took ownership of a brand new vehicle. I took
A week ago I took ownership of a brand new vehicle. I took it back to the dealership yesterday, because there was a noise comming from the front suspension. On collection of my vehicle yesterday after… read more
JJ
JJ
Master's Degree
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I bought a brand new car in April 2010. I discovered that the
I bought a brand new car in April 2010. I discovered that the car dealer changed my new battery for an old battery and they never disclosed this information to me. Upon enquiry after +- 6 months when … read more
WCLawyer
WCLawyer
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Good Day. I have a situation with a new vehicle i bought.
Good Day. I have a situation with a new vehicle i bought. I bought through lease agreement and bought middle October 2010. By end of October we picked up that the vehicle's heat goes to higher levels … read more
JJ
JJ
Master's Degree
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Vehicle under warranty not being fixed after three unsuccessful
Vehicle under warranty not being fixed after three unsuccessful attempts by dealership, problems still not solved - have indicated we will sue for 'substitution of goods' They now want us to allow ano… read more
JJ
JJ
Master's Degree
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Hello, please help. I bought a brand new car on 11 May 2010.
Hello, please help. I bought a brand new car on 11 May 2010. Within days I advised the dealership that the gearbox was faulty - it's impossible to change gears without much force and grating of the ge… read more
JJ
JJ
Master's Degree
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Hey there, I bought a brand new TATA indica 1.4 LXI on the
Hey there, I bought a brand new TATA indica 1.4 LXI on the 24th March 2010. I have driven the car for a month and I have 3000KM on the clock. Last week while I was driving the car felt funny and I tho… read more
JJ
JJ
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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