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Answered in 4 minutes by:
3/11/2023
Mian-Wisal Ahmad, Technician
Category: Software
Satisfied Customers: 6,204
Experience: Field Engineer at DWP Group
VerifiedHello, and welcome to the Technical section of Just Answer, an independent paid question-and-answer platform that matches customers' questions to experts in various skills. My name is ***** ***** I'll be happy to help you today.
Dear valued customer, I'm sorry to hear that you're having trouble with Prime Movies. I do not have access to your Prime Movies account information or payment details, but I can provide some general troubleshooting steps that may help resolve the issue:
Check the card details: Double-check that the card details you have entered are correct, including the card number, expiration date, and security code. If there are any errors, correct them and try again.
Contact your bank: Sometimes, banks may block transactions made on certain websites, including Prime Movies. Contact your bank to ensure that they are not blocking the transaction and that there are no other issues with your account.
Clear cache and cookies: Clear your browser's cache and cookies, then try again.
Try a different browser: If clearing your browser's cache and cookies doesn't work, try using a different browser to access Prime Movies.
I hope this helps!
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