Need to return item that e-bay says does not exist. Air

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A> eBay does not show a transaction because there was no eBay transaction. You were scammed into paying them outside of eBay, so you have no protection

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1. The key point in this situation is whether or not there is an actual eBay transaction. If thre is no eBay purchase transaction, all youcan expect from eBay is their sympathy and their advice
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2. Here is their advice: This is the eBay official how-to page for eBay gift card scams
- Please read the whole page once for a better understanding, then go back to the top, and follow the instructions
https://pages.ebay.com/giftcardscams/
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3. Your transaction to buy the eBay gift cars was done on good faith on both sides, so there is nothing you can do about that
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4. The reason why they choose eBay Gift Cards is that they are untraceable
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5. If you persist in your communication with eBay, you might be able to get them to cancel this seller's account. I doubt that they can prevent the seller from opening another one
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6. Besides what they recommend there, you can take your case to the local police, or to the FBI, as there is a high chance that the crime crossed state borders
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7. You can report the scam online to the Federal Trade Commission at this page:
https://www.ftccomplaintassistant.gov/#crnt&panel1-1
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8. To the Federal Communications Commission at this page:
https://www.fcc.gov/fcc-alerts-consumers-about-spoofing-1-888-call-fcc-phone-number
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9. Or calling this number:
1(###) ###-####br/>.
10. To the FBI online at this page:
https://www.fbi.gov/contact-us
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11. To your local FBI Office by finding it here:
https://www.fbi.gov/contact-us
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12. To the US Marshalls online, here:
http://www.usmarshals.gov/

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A> eBay does not show a transaction because there was no eBay transaction. You were scammed into paying them outside of eBay, so you have no protection

.

1. The key point in this situation is whether or not there is an actual eBay transaction. If thre is no eBay purchase transaction, all youcan expect from eBay is their sympathy and their advice
.
2. Here is their advice: This is the eBay official how-to page for eBay gift card scams
- Please read the whole page once for a better understanding, then go back to the top, and follow the instructions
https://pages.ebay.com/giftcardscams/
.
3. Your transaction to buy the eBay gift cars was done on good faith on both sides, so there is nothing you can do about that
.
4. The reason why they choose eBay Gift Cards is that they are untraceable
.
5. If you persist in your communication with eBay, you might be able to get them to cancel this seller's account. I doubt that they can prevent the seller from opening another one
.
6. Besides what they recommend there, you can take your case to the local police, or to the FBI, as there is a high chance that the crime crossed state borders
.
7. You can report the scam online to the Federal Trade Commission at this page:
https://www.ftccomplaintassistant.gov/#crnt&panel1-1
.
8. To the Federal Communications Commission at this page:
https://www.fcc.gov/fcc-alerts-consumers-about-spoofing-1-888-call-fcc-phone-number
.
9. Or calling this number:
1(###) ###-####br/>.
10. To the FBI online at this page:
https://www.fbi.gov/contact-us
.
11. To your local FBI Office by finding it here:
https://www.fbi.gov/contact-us
.
12. To the US Marshalls online, here:
http://www.usmarshals.gov/

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END OF EXPERT'S ANSWER