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I just received a new Lenova laptop with Windows 10. I want
I just received a new Lenova laptop with Windows 10. I want to have Norton 360 as the virus protector with VPN. But to do this I must eliminate S Mode. What is S mode and is it important? It states I … read more
John
John
System/Network administrator
High School or GED
3,198 satisfied customers
Information about norton and life loc. I applied to norton
i applied to norton 360 with life loc, thinking it was 9.99/mo for both, and I was billed twice with np(###) ###-####and(###) ###-####so i want to cancel that order that put in for tonight and just get the norton standard for 7.99 month … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
It doesn't see me as Administrator and some programs won't
It doesn't see me as Administrator and some programs won't load, like Norton … read more
Cody
Cody
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Bachelor's Degree
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Have Norton 360 since 2008 in XP notebook. Just got a new
Have Norton 360 since 2008 in XP notebook. Just got a new one with Windows 10 and want to install my Norton on it. Can I use my original install disk from 2008? Sherm Chancellor … read more
Cody
Cody
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Bachelor's Degree
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Norton 360 no longer works on my mother's computer. I found
Norton 360 no longer works on my mother's computer. I found the Norton 360 file folder under program files was empty. My mother bought a new Norton Security Standard but before installing it I am tryi… read more
Randy IT Tech
Randy IT Tech
Internet Technology Consultant
High School or GED
4,460 satisfied customers
I just purchased norton internet securityfor my wife. Since
Hi. I just purchased norton internet securityfor my wife. Since I was using my credit card, I used my existing account (XXXXXXXXXXXXXXXX) and reset the password. In the process, I lost a decade worth … read more
Expert
Expert
My Norton has just recently been renewed. It is supposed to
My Norton has just recently been renewed. It is supposed to be available for use for up to 3 computers. I have a laptop that I am trying to get Norton installed on. How do I get that done? Annie XXXX… read more
Expert
Expert
Upon starting my Win7 desktop computer a few days ago, I got
Upon starting my Win7 desktop computer a few days ago, I got the Norton 8504,104 error message, that instructed me to download Norton Power Eraser. The PROBLEM is, the same event that crashed Norton 3… read more
Miro
Miro
1,888 satisfied customers
I have been getting the Error:8504,104 message from my Norton
I have been getting the Error:8504,104 message from my Norton 360 program for the last week or so. I and three different Norton technicians have "fixed" the problem by using the Norton Removal Tool an… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,105 satisfied customers
I upgraded to Norton 360 in March. Recently I received a promotional
I upgraded to Norton 360 in March. Recently I received a promotional email from Norton offering a free trial of an additional add-on. I downloaded it but at the end of the trial I could not delete it.… read more
Miro
Miro
1,888 satisfied customers
david vallance customer id 09556898. had software problem 20
david vallance customer id 09556898. had software problem 20 / 6 / 13. Norton360 removed to get rid of supected infection, did not receive download of norton 360 for system. can you help ?… read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
Norton 360 does not run Live Update, on my laptop; is there
Norton 360 does not run Live Update, on my laptop; is there a way to get it working? I have done this before, but cannot remember the website! Howard Grattan… read more
Josh
Josh
9,996 satisfied customers
Chris--Hello again--my PC lockup issues seem to be getting
Chris--Hello again--my PC lockup issues seem to be getting better (Win 7, IE 9, 3 year old HP computer)--I have removed a few programs and that seems to help, however, I very frequently, usually when … read more
Jeremy
Jeremy
901 satisfied customers
Recently Installed Norton 360 My system is XP I now cannot
Recently Installed Norton 360 My system is XP I now cannot use Microsoft Office Home & Student. Uninstalled Micro Office Manually (as uninstall in My Computer would not work) uninstalled using Rgedit … read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
Hello again, I missed up my previous ?. I purchased the Internet
Hello again, I missed up my previous ?. I purchased the Internet Security 2012, I usually buy the 360 but didn't pay attention this time. I loaded the new 2012 on the last day of the subscription on t… read more
lifesaver
lifesaver
Bachelor's Degree
5,463 satisfied customers
this is for a computer tech or expert that has good knowledge
this is for a computer tech or expert that has good knowledge on anti-virus with identity theft protection downloads/software for computers ? to make a long story short, a week ago my wife clicked on … read more
Alex
Alex
Sr. Software Engineer
Bachelor's Degree
588 satisfied customers
Dear Sir or Madam: I am a long time user of Norton 360 as
Dear Sir or Madam: I am a long time user of Norton 360 as the security software for my home computers. On January 15, 2012, my yearly Norton contract was renewed. The renewal contract states that the … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
2,186 satisfied customers
I have just loaded Norton Antivirus CD dated 2011 but bought
I have just loaded Norton Antivirus CD dated 2011 but bought recently, to replace the Norton CD 2010 that was installed for me in November 2010 and which is due to expire in 4 days time. I am told the… read more
Josh
Josh
9,996 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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