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I HAVE HAD NORTON FOR A FEW YEARS. MY SUBSCRIPTION RAN OUT
I HAVE HAD NORTON FOR A FEW YEARS. MY SUBSCRIPTION RAN OUT ABOUT A WEEK AGO. i TRIED TO BUY FROM THE SAME SUPPLIER. THEY NO LONGER COULD SELL ME ONE. i COULD HAVE RENEWED ON LINE OF COURSE. I DIDN'T W… read more
Tech Ben
Tech Ben
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Bachelor's Degree
1,015 satisfied customers
Support for windows 7 is ending in January 2020. Will my
Support for windows 7 is ending in January 2020. Will my norton 360 protect me … read more
Jason Jones
Jason Jones
AAS Information Technology
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My wife Beth we just purchased or thought we did the 99.00
I'm Charles Melton My wife Mary Beth we just purchased or thought we did the 99.00 Norton protection package but was unable to down load … read more
Tech Ginie
Tech Ginie
BCA
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I was trying to renew my norton coverage. When I got to the
I was trying to renew my norton coverage. When I got to the screen showing my account and the charges, I couldn't get the computer to accept next. Now I am having trouble getting to any of the old thi… read more
Vishnu
Vishnu
Microsoft Certified Engineer with 08+ years of experience
Microsoft Certified Technology Specialist (MCTS)
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My screen is telling me that I have 5 viruses. I followed
My screen is telling me that I have 5 viruses. I followed the prompts and found myself in an "image correct" - I hope I remember that name correctly. When I followed through on the instructions it analysed the computer and ended up asking me to pay about $50 to have the issues attended to. I have had Norton installed on the computer for quite a few years and I thought that the protection was carried out automatically. Is Immage correct anything to do with Norton? Why hasnt Norton detected the problems previously? What should I do now? … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
1,308 satisfied customers
I have install ed an existing Norton 360 onto a new PC.It
I have install ed an existing Norton 360 onto a new PC. It loads and advises my PC is now protected When I try and yse teh product I receive a notice - Norton 360 has stopped working The Norton icon w… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,817 satisfied customers
Upon starting my Win7 desktop computer a few days ago, I got
Upon starting my Win7 desktop computer a few days ago, I got the Norton 8504,104 error message, that instructed me to download Norton Power Eraser. The PROBLEM is, the same event that crashed Norton 3… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
556 satisfied customers
I upgraded to Norton 360 in March. Recently I received a promotional
I upgraded to Norton 360 in March. Recently I received a promotional email from Norton offering a free trial of an additional add-on. I downloaded it but at the end of the trial I could not delete it.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
556 satisfied customers
david vallance customer id 09556898. had software problem 20
david vallance customer id 09556898. had software problem 20 / 6 / 13. Norton360 removed to get rid of supected infection, did not receive download of norton 360 for system. can you help ?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,123 satisfied customers
I am attempting to install Ancestry.com Family Tree Maker.
I am attempting to install Ancestry.com' Family Tree Maker. Installation stops at 86%, which, I am told may come from the Norton. Does Norton Antivirus Have a firewall? How can I "open" the norton pro… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
663 satisfied customers
Just set up a new computer and need advice on the best anti-virus
Just set up a new computer and need advice on the best anti-virus software. Have been using Norton 360 but have encountered problems with it. What internet protection is best?… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
I NEED HELP INSTALLING MY NORTON 360, I HAVE THE CD ON MY COMPUTER
I NEED HELP INSTALLING MY NORTON 360, I HAVE THE CD ON MY COMPUTER AND IT IS READING IT BUT I CAN'T GET SOME OF THE THINGS I NEED. I AM USING A DIFFERENT COKMPUTER TO CONTACT YOU. I DIDN'T KNOW IF I S… read more
elby79
elby79
144 satisfied customers
Im having serious issue with my PC; its so slow since I installed
I'm having serious issue with my PC; it's so slow since I installed BitDefender, I use norton 360 for 1 year and my Subscription just expired 2weeks ago, since then, I have been experiencing this slow… read more
elby79
elby79
144 satisfied customers
this is for a computer tech or expert that has good knowledge
this is for a computer tech or expert that has good knowledge on anti-virus with identity theft protection downloads/software for computers ? to make a long story short, a week ago my wife clicked on … read more
Alex
Alex
Sr. Software Engineer
Bachelor's Degree
588 satisfied customers
Trying to re-install Norton 360 after having had my computer
Trying to re-install Norton 360 after having had my computer professionally cleaned of several viruses. Used the Norton 360 installation disc which removed an older version of Norton but no success in… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
705 satisfied customers
Im trying to install NORTON 360 Version 5.0 on my windows
I'm trying to install NORTON 360 Version 5.0 on my windows vista computer. I put the CD in the optical drive and nothing happens. I'm told to click on " install Norton 360 " but nothing comes up on my… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
I have a Mesh tower PC with Windows 7 (64 bit version). I
I have a Mesh tower PC with Windows 7 (64 bit version). I bought Norton 360 v.5.0 (1 year for 3 PCs) from Amazon as a Cd. It uninstalled my nearly expired old version but seemed to disconnect the CD/D… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,534 satisfied customers
I have just been convinced by AMMYY, to sign up for computer
I have just been convinced by AMMYY, to sign up for computer protection, and in the process they have removed my Nortom 360. How do I get back on with Norton 360?… read more
ehabtutor
ehabtutor
C.E.O
Bachelor's Degree
1,155 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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