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I just received a call from "Microsoft"?? They said my "IP"
I just received a call from "Microsoft"?? They said my "IP" address had been compromised so they needed to fix it bt giving me a new IP address. I hung up and am now contacting you. Also my caller id … read more
Shefin
Shefin
Software Support Specialist
Engineering Diploma
282 satisfied customers
I have gotten over 20 phone calls in the last two days from
I have gotten over 20 phone calls in the last two days from 'microsoft' that say my IP address has been compromised and they want to assign me a new one. The ID on my phone (caller-id) says it's from … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,508 satisfied customers
I want to talk to someone, not have a text conversation. I
I want to talk to someone, not have a text conversation … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
I have been getting telephone calls from someone purporting
I have been getting telephone calls from someone purporting to be representing Microsoft. They are telling me that mu license has been compromised in several countries and I need to change my IP addre… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
614 satisfied customers
I am getting calls from a person that said my account has
I am getting calls from a person that said my account has been compromised, she said that people has my account information. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,071 satisfied customers
I am getting repeated calls from someone purporting to be
I am getting repeated calls from someone purporting to be MicroSoft Technical Dept telling me my IP address and identify verification have been compromised by another country. I am suspicious. This ca… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,508 satisfied customers
Today I received a telephone call from a Microsoft rep whom
Today I received a telephone call from a Microsoft rep whom I mistakenly took as another computer repairman. I am hard of hearing and did not understand what she wanted. When I talked to my wife he sa… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
239 satisfied customers
I have been called by Microsoft who informed me my IP
I have been called by Microsoft who informed me my IP address has been compromised by several countries and my license will be canceled in 48 hrs. Please help … read more
John
John
System/Network administrator
High School or GED
2,841 satisfied customers
I am having trouble with a program shutting me out of
I am having trouble with a program shutting me out of Microsoft word. I think this program has been hacked. What do I need to do? I am not very savy with computer systems. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,435 satisfied customers
I keep receiving calls on my phone from my own phone number.
I keep receiving calls on my phone from my own phone number. I cannot understand what they are saying. Something about my Microsoft IP will be shut down in 48 hrs. When I told the man I couldn't under… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,754 satisfied customers
I keep getting a call regarding my Micro soft software That
I keep getting a call regarding my Micro soft software That my micro soft network has been compromised by several countries and if I do not talk with one of their techs within 48 hours my license will… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,508 satisfied customers
Getting phone calls from at Microsoft. Says my IP address
Getting phone calls from Alice at Microsoft. Says my IP address has been compromised. My license will be cancelled in 48 hours. I have not answered the call. … read more
Josh
Josh
It Support Specialist
Associate Degree
8,071 satisfied customers
I have been getting calls saying that my Microsoft account
I have been getting calls saying that my Microsoft account will be closed in 48 hours. Saying that it has been compromised by several foreign countries.????? … read more
ChrisC
ChrisC
Computer Enthusiast
Associate Degree
3,415 satisfied customers
Can't get into Microsoft Windows, Is Windows, Cannot get
Had phone call late June saying cmicrosoft license expired & to call(###) ###-####and mid July saying there was a Microsoft security breach & to call(###) ###-#### Did not reply to either one because of a vry suspicious call earlier.… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
239 satisfied customers
It is critical I know the answer to this question. Can
It is critical I know the answer to this question. Can someone find out your location exactly or by city by using Skype?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
614 satisfied customers
I had a major virus attach my computer and a Microsoft tech
I had a major virus attach my computer and a Microsoft tech said that my ip address was compromised and there were 11 individuals logged on to my ip address. In order to fix the computer he said that … read more
Cris
Cris
4,345 satisfied customers
HELP! is this a Scam? we have McAfee protection --we received
HELP! is this a Scam? we have McAfee protection -- we received the following yesterday: "Message from webpage" -- IP: 127.36.198.199 Browser: IE OS: Microsoft Computer ID: 1750 Windows detected suspic… read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
762 satisfied customers
I keep getting a message that my facebook account has been
I keep getting a message that my facebook account has been temporaily suspended,I have been trying to resolve this since 9am today. I have been asked a security question "were did you live when you we… read more
Robert M.
Robert M.
Bachelor's Degree
3,650 satisfied customers
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Meet the Experts:

Richard

Richard

Software Expert

15,838 satisfied customers

IT Manager and Programmer with 20 years experience

Jess M.

Jess M.

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1,123 satisfied customers

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Kamil Anwar

Kamil Anwar

Software Specialist

762 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

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614 satisfied customers

Certified Software expert with over 10 years experience.

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Jins M. N.

Computer Hardware Engineer

571 satisfied customers

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IT Miro

IT Miro

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Shefin

Shefin

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282 satisfied customers

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Byron

Byron

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239 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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