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I have installed Office home and student but need to
I have installed Office home and student but need to activate it. I do not know what account I installed it with so cannot activate. I have tried so many times I am now locked out. How do I reset the … read more
Cody
Cody
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Bachelor's Degree
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Yesterday I purchase Microsoft Office and now I cannot
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Viet - Computer Tech
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I'm trying to install Windows 10 so I can install the of
I'm trying to install Windows 10 so I can install the of Microsoft office. One 2019 and one 2013. My computer had crashed before I could download and or open them. Now I downloaded the 2019 for this c… read more
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A while back I bought Office Home & Student 2016 package. I
A while back I bought Office Home & Student 2016 package. I paid $149.00 Unfortunately it was late at night and my impression is that the peron on MicroSoft end was not too familiar with the process. … read more
Michael T
Michael T
2,247 satisfied customers
We have a Macintosh iMac with MacOS 10.14.1 Mojave and we
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Jess M.
Jess M.
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In 2018 I updated my Office 2011 with Microsoft. the same
in 2018 I updated my Office 2011 with Microsoft. the same was installed on my Apple MacBook Air. Now I am purchasing an HP laptop. Staples said if I already have Office 2011 they can install it on my … read more
Byron
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I keep getting a popup saying I have a problem. I need help
I keep getting a popup saying I have a problem. I need help to try to correct. I know that at log time ago that I put in as my email*************. when I go the microsost web. I address I have always … read more
Viet - Computer Tech
Viet - Computer Tech
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I have an e mail for microsoft edge and a diiferent one for
i have an e mail for microsoft edge and a diiferent one for chrome that keep conflicting. both accounts are mine but one wont recognise the other. what do i do ? … read more
Viet - Computer Tech
Viet - Computer Tech
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How do I get to my (access?) Microsoft Account? Microsoft
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Richard
Richard
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I need to reinstall Office 2013 on my laptop. I recently
I need to reinstall Office 2013 on my laptop. I recently replaced the hard disk, hence the reason for reinstalling all my programs & apps. Office 2013 was pre-installed when I purchased the Dell lapto… read more
hongkongpom
hongkongpom
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Last year i purchased Office Home and Student 2016. Had
Last year i purchased Office Home and Student 2016. Had trouble installing and i received a pop up window offering assistance from microsoft. I believe I was scammed. … read more
Byron
Byron
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I purchased Office home and student 2016 on 11/11/17. My
I purchased Office home and student 2016 on 11/11/17. My computer just crashed due to a storm. Staples restored most of my files but not office. My product key is BRCNC RTBQY YTF(I think this is an F … read more
Jason Jones
Jason Jones
AAS Information Technology
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We bought an HP in 2010 and had Microsoft office installed.
Hello! We bought an HP in 2010 and had Microsoft office installed. Unfortunately. all data was lost and I do not remember the office key code. … read more
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Jason Jones
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I want to remove a product code from my Microsoft account so
I want to remove a product code from my Microsoft account so that I can activate a new on for my Office/Student word. When I try to enter the new code, I cant. I have been working with you folk for tw… read more
technicalcat
technicalcat
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I just bought a new computer to replace one that wore out. I
I just bought a new computer to replace one that wore out. I bought a copy of Office home and student last year that was installed on the old computer. … read more
Elgin Vega
Elgin Vega
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I was having trouble with Microsoft Office 2016 so I used
I was having trouble with Microsoft Office 2016 so I used the 'Repair' feature to see if it would help. As best I can tell, it completely reinstalled Office, but now when I try to run Outlook, I am pr… read more
Byron
Byron
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I have a computer that came with microsoft office trial
I have a computer that came with microsoft office trial version that views advertisements. I have since bought microsoft excel, word and outlook but for some reason cannot get the microsoft trial vers… read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,123 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

762 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

614 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

571 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

556 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Shefin

Shefin

Software Support Specialist

282 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

Computer Support Specialist

239 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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