Software

Ask Software Development Questions and Get Answers ASAP

Connect one-on-one with {0} who will answer your question

Related Software Questions
I need a phone number to talk with billing. I purchased
I purchased "Office Home and Student" but am being billed for 365 … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
1,095 satisfied customers
I purchase office 365 last year on a annual subscription.
I purchase office 365 last year on a annual subscription. The subscription expired and I ordered another years subs for $129. I paid with mastercard. The renewal was requested and this was the fee req… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
4,108 satisfied customers
I installed office 365 on my computer yesterday.I paid
I installed office 365 on my computer yesterday.I paid $129.I can't activate it.I have three email accounts … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,323 satisfied customers
Yesterday I purchase Office 365 and the support help
Yesterday I purchase Office 365 and the support help informed me that I could not use this program on my computer I would like to cancelled the program. The amount of 69.00 and some change have alread… read more
Dustin
Dustin
Support Technician
8,925 satisfied customers
I have just been billed for Office 365 for $89.95 (in
Hello, I have just been billed for Office 365 for $89.95 (in Canada). I purchased the license for the organization that I no longer work for. They did not cancel. How can I fix this? I have been charg… read more
Shefin
Shefin
Software Support Specialist
Engineering Diploma
392 satisfied customers
I did a trial for Microsoft word for a month and forgot to
Hi I did a trial for Microsoft word for a month and forgot to cancel it as I will not be using is again, cancelled it the next day after the bill was taken out of my account. If there a way to get a r… read more
Josh
Josh
It Support Specialist
Associate Degree
9,382 satisfied customers
I have tried (apparently unsuccessfully) to cancel my
I have tried (apparently unsuccessfully) to cancel my account with Microsoft, but once again a charge of $69.95 appears on my credit card. How do I cancel?? … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
2,216 satisfied customers
I have paid the 365 account twice. Can you please help I am
Can you please help I am a bit upset about Microsoft response what has happened is that the account has been payed twice. Once in my name through pay pal. As this did not work we paid through my wife's account. This occurred because I received an email from Microsoft that my office 365 personal had expired. As I am a part time student i became anxious about this and paid through my wifes Microsoft account. In the mean time Microsoft have deducted the fee from my account as well. My wife does not use office 365 as i only do. Can you please help … read more
Bing
Bing
Freelance IT Consultant
1,278 satisfied customers
I would like to stop a automatic payment coming out of my
I would like to stop a automatic payment coming out of my account it is iTunes and appstore … read more
Eric Ewing
Eric Ewing
Senior Engineer
374 satisfied customers
I need to cancel my free trial for 365 office package, but
hello i need to cancel my free trial for 365 office package, but when i log into my account it says i dont have any trials or subscriptions active … read more
Moses C
Moses C
Bsc
2,743 satisfied customers
I keep getting pop ups to say my Office 365 is out of date.
Hi Pearl, I keep getting pop ups to say my Office 365 is out of date. My subscription was paid on 17th June 2019 for $129 Can you please check. Thankyou Janette … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
3,129 satisfied customers
Ellen, a few problems have come up recently and I don't know
Ellen, a few problems have come up recently and I don't know what to do to solve them. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,025 satisfied customers
I am having problems with my Office account. I am also
Hello. I am having problems with my Office account. I am also confused regarding my subscription. In one area it says it was to renew on July 7 but it didn't. Probably as another subscription says Nov… read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
640 satisfied customers
After working in my microsoft word document I closed down my
after working in my microsoft word document I closed down my laptop. I started my laptop and now i cannot open microsoft word! … read more
BobC
BobC
Masters
1,502 satisfied customers
I was speaking to a person from Microsoft who was fixing my
I was speaking to a person from Microsoft who was fixing my account but the line dropped out. Can you help me/ … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
640 satisfied customers
Evidently I have a recurring subscription to Microsoft
Evidently I have a recurring subscription to Microsoft Office 365 and I want to cancel the subscription. … read more
OakdaleTech
OakdaleTech
Owner
6,765 satisfied customers
I have an accounting problem. When I go into my account site
Hi Pearl - I have an accounting problem. When I go into my account site online, I am told that my automatic renewal has not been paid. This is surprising because I received an email from Microsoft on 5th October 2018 to confirm that my automatic subscription had been 'successfully renewed'. Renewal for AU$129 also appears in my Home billing history, dated 10/7/2018. Since I no longer live in Australia, it may be that the Australian MasterCard I paid with has been suspended. I now live in France and would like to change my system of payment, using a UK NatWest Mastercard. So, two questions: first, is my payment up to date or not? And second, how do I change both my payment card and resident COUNTRY details for continued automatic renewal? Many thanks. *****:***@******.*** … read more
Harry
Harry
267 satisfied customers
On 2-20-2018 Microsoft was paid $105.99 to renew my Office
On 2-20-2018 Microsoft was paid $105.99 to renew my Office 365 HOME Ssubscription using my Pay Pal account financed by my American Express account. The payment appeared on my statements. On 3-15-2018 … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,323 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

877 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

656 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Chris L.

Chris L.

Support Specialist

648 satisfied customers

Certified Software expert with over 10 years experience.

Miro

Miro

Computer Support Specialist

578 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Shefin

Shefin

Software Support Specialist

392 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

Computer Support Specialist

239 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x